UPDATED: Nov 30, 2018
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About Workmen’s Auto Insurance
Workmen’s Auto Insurance Company was founded in 1949 and is based in Los Angeles, California. The company previously offered a long list of products including renter’s insurance, but now operates solely in the non-standard auto insurance market. They write insurance for drivers unable to obtain coverage elsewhere, usually with very basic coverage.
In 2015, Workmen’s Auto was acquired by Mercury Insurance Group, a major auto insurer in California. They now operate as a wholly owned subsidiary.
Auto insurance policies, including SR-22 coverage, are sold through independent agents. Currently, their products are only available to drivers in California.
Workmen’s Auto Policies
Workmen’s focuses on the non-standard market, meaning they help drivers who have a poor driving record, bad credit, international driver’s license, or other issues that cause standard insurance companies to turn them down for coverage.
The company offers two levels of liability insurance coverage including the state legal minimum of 15/30 and a higher liability option at 25/50. Full coverage is also available, although the company website does not offer much in the way of details on optional coverage.
There are multiple payment plans available as well as low down payment options to suit every budget, and the company does offer several discounts including multi-policy.
Workmen’s accepts drivers with multiple tickets, multiple accidents, DUIs, and SR-22 filings, according to the website. Further information on the policy can be obtained by contacting a local agent.
Online quoting is not offered on the company’s website. There is a “Get a Quote” button, however, it simply directs the visitor to find a local agent in order to obtain quote information.
Workmen’s rates are not expected to compete with standard insurance companies due to the market they serve; they should only be compared to other non-standard companies when rate shopping.
Workmen’s has a basic online claim filing form that will get the ball rolling, or there is a 24/7 toll-free line also available to call in a claim at any time.
The company uses a direct repair network, as do many other insurance companies, and the website offers a search feature to locate a shop. As always, the insured can select any repair shop of their choosing for repairs, but they may not see the same guarantees and benefits.
Ratings and Consumer Reviews
Workmen’s is not Better Business Bureau (BBB) accredited and does not have a rating at the time of this review. This may be due to an overhaul of the BBB website in progress when we researched this company, or to a lack of information. There were two complaints on file in the past three years and none in the past 12 months.
There are 28 Google reviews for an overall 1.6-star rating. The reviews cite poor customer service, slow response time, and denial of claims. The few positive reviews don’t quite tip the scales here.
On the company’s Facebook page, 25 reviews have resulted in an overall 2.5-star rating there. The company does seem to take the time to respond to most of the complaints, and the reviews here are much more mixed with some positive comments to add some balance.
The Bottom Line
Non-standard insurance can be tricky; it is expensive and often offered by less than reputable companies. We were unable to obtain enough detail on this company to make a solid recommendation; there are complaints but not in a large volume, and they are backed by a very big company which gives them a good financial footing. They are worth getting a quote if you are looking for non-standard coverage in California.
For a list of companies that we recommend, visit our Best Insurance Companies page.