Atlanta Life Insurance Review & Complaints: Life & Business Insurance (2023)
Atlanta Life Insurance Company offers business insurance policies for industries including Accounting, Business Services, Contractors, and Hospitality. Atlanta Life quotes are not available online since it is primarily an agency, but Atlanta Life insurance costs can be estimated by a local agent.
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
UPDATED: May 9, 2023
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Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: May 9, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
Atlanta Life has more than 100 years in business serving Georgia and beyond. They are a reinsurer for life insurance and group insurance, offer business insurance, and also have a range of other products through their General Agency branch.
In our Atlanta Life Insurance review, we’ll look at the history of the company founded by Alonzo F. Herndon, the life insurance benefits the company offers, and the premiums for Atlanta Life policies. We’ll also look at how Atlanta Life Insurance Co. stacks up against other financial institutions and how they rate with each insurance rating agency.
If you are looking for life insurance with low annual or monthly premiums, good customer service, plenty of coverage options, additional coverage for family members, it pays to shop around. Enter your ZIP code above to find great rates in your area.
About Atlanta Life
Atlanta Life was founded in 1905 by Alonzo Herndon, who purchased the Atlanta Protective and Benevolent Association for $140. Born into slavery, Herndon went on to become Atlanta’s wealthiest black businessman and his company is one of the corporate leaders in African-American-owned businesses in the country.
Atlanta Life Financial Group today is comprised of Atlanta Life General Agency, Atlanta Life Insurance Company, Atlanta Life Business Insurance, and Herndon Capital Management. The company’s headquarters are still located in Atlanta, GA.
The majority of Atlanta Life’s business is not in direct insurance sales to the public; rather, they are a major reinsurance provider for group life and other insurance products. They do offer business insurance policies, but the rest of the products they provide are through partnerships with other companies, acting as a broker.
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Atlanta Life Products
Since business insurance is the only product that Atlanta Life appears to underwrite directly, and other companies underwrite all other products, we will focus this section on business products.
Atlanta Life writes business insurance for a wide variety of industries, including:
- Accounting Firms
- Business Services
- Contractors
- Hospitality
- IT Services
- Janitorial
- Law Firms
- Non-Profits
- Professional Services
- Real Estate
- Restaurants/Food Service
- Retailers
They have a variety of products available to cover the needs of each individual market.
The Businessowner’s Policy is a package plan offering a comprehensive policy to meet the needs of many types of business. This type of policy generally covers things like business property, liability, and loss of income.
A variety of other individual products can be added to create a package or purchased individually. These include:
- Commercial auto to cover business-owned and used vehicles
- Commercial property to provide coverage for your company’s equipment, supplies and other physical property from a variety of risks
- Cyber Insurance, which provides coverage for risks like data breaches and other internet-based perils
- Directors and Officers liability insurance to provide extra protection against lawsuits brought against key officers in every day
- Employment Practices Liability for coverage against risks involved in employee issues
- Errors & Omissions insurance, which provides coverage to protect you when a mistake causes a problem for someone else
- Fidelity and Surety Bonds to insure against dishonesty and other actions on the part of employees
- General Liability, which provides coverage against a wide variety of risks
- Hired & Non-Owned Auto coverage
- Professional Liability insurance to protect professionals from negligence claims
- Commercial Umbrella
- Worker’s Compensation
The website does not provide much in the way of details on these products, therefore we are only able to give basics.
Atlanta Life Rates
Online quoting is not available for this company, which is not at all surprising given that they are primarily an agency and not a direct insurer. They do offer a convenient contact form, which allows inquiries about their products and requests for rate quotes.
Because business insurance rates can vary widely, obtaining a specific and personalized quote is far more accurate than an online quote would be.
Claims
The somewhat confusing Atlanta Life website does not offer information on claims. Since most of the products they list are actually serviced elsewhere, it makes sense that Atlanta Life does not offer claims information for those products.
As far as the products they do underwrite, we can only assume claims information is provided directly to the insured or is found within a customer login portal.
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Ratings and Consumer Reviews
Atlanta Life has a few Better Business Bureau (BBB) pages, under different names. Atlanta General Agency has an A+ rating with no complaints on file over the past three years and just one negative review. There is another Atlanta Life Insurance file with an A rating and one complaint on file over the past three years that the company has responded to.
We were unable to find any customer reviews of this company, which is not unusual; this is not the sort of company that frequently has direct dealings with customers. Most people will deal with them as an agent or broker. As a result, they are likely to bring complaints against the actual insurance company and not the agency.
The Bottom Line
Atlanta Life appears to have a strong presence in the reinsurance and group insurance industries, as well as business insurance. They are also a large general agency but are unlikely to be the type of company on the list of the average person searching for life, home insurance, or auto insurance. With so little available regarding the company and its products and a somewhat confusing website that does not always make it clear which products they actually underwrite, we are unable to form an opinion on this company.
Whether you are looking for life insurance as a means of financial security, trying to lower your monthly premiums, or need an insurance provider with better customer service, do your research. Find affordable, quality life insurance in your area by entering your ZIP code below.
Frequently Asked Questions
What types of business insurance does Atlanta Life Insurance offer?
Atlanta Life Insurance offers a range of business insurance products, including group life insurance, group disability insurance, and group health insurance.
What types of life insurance does Atlanta Life Insurance offer?
Atlanta Life Insurance offers a range of life insurance products, including term life insurance, whole life insurance, and universal life insurance.
What are some of the complaints about Atlanta Life Insurance?
Some of the complaints about Atlanta Life Insurance include difficulty in finding affordable coverage, slow claims processing, and poor customer service.
What are the benefits of Atlanta Life Insurance?
The benefits of Atlanta Life Insurance include affordable premiums, comprehensive coverage options, personalized customer service, and a commitment to serving underrepresented communities.
How can I file a complaint about Atlanta Life Insurance?
To file a complaint about Atlanta Life Insurance, you can contact the company’s customer service department or file a complaint with your state’s insurance department.
How can I contact Atlanta Life Insurance?
You can contact Atlanta Life Insurance by phone, email, or by visiting one of their local offices. Contact information can be found on their website or on your insurance policy documents.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.