Thrivent Financial Medicare Insurance Review & Complaints: Health Insurance (2023)
Thrivent Financial Medicare Supplement insurance is offered only to those that meet the company's faith-based membership requirements. Thrivent Medicare Supplemental plans does not include Part D and there is no Thrivent Medicare Advantage plans. Thrivent Medicare rates aren't offered online.
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
UPDATED: May 19, 2023
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UPDATED: May 19, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
What is Thrivent Financial Medicare Insurance? It is a Midwest-based financial service provider company that also offers a range of insurance products including life insurance and supplemental health coverage. They operate across the country through faith-based chapters and are ranked on the Fortune 500. Looking for reviews? Simply read on.
Before you decide to buy, check out your options. Compare insurance in your local area by entering your ZIP code in the free comparison tool above.
What is Thrivent Financial Medicare?
The insurer offers only Medicare supplement insurance, and not Advantage or Part D. There is no list of plan options, so we can’t say whether supplement Plan G or any other plan is available.
Its Medicare supplement eligibility requirements include the regular Medicare requirements as well as the company’s membership rules.
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Are the Medicare rates competitive?
Does the company sell health insurance? Rates are not listed for Thrivent Financial Medicare Supplement insurance on the website, nor is there any online quoting option. This is not surprising given the lack of detailed information about the plans themselves. Again, visitors to the site are directed to call the toll-free number and be put in contact with a representative in order to get rates. So, you will have to speak with a licensed insurance agent to find out what your premium payment could be, along with other details of coverage options that are available.
Is Thrivent a public company? Yes, it is. While it is not unusual for this type of membership-based company not to have online quoting, it is a large company and it would be nice to see some pricing information on its website. It is likely that they prefer to have potential new customers get quotes directly from a representative to verify membership requirements and details.
If you need to make payments, you’ll need to use Thrivent Financial’s EFT provider known as Claim MD. Thrivent Financial’s Medicare Supplement Payer ID is THRIV. It appears that online payments are the standard way that an insured person can pay their premium with this company.
What are the general Medicare rates?
Although Medicare quotes aren’t available online, we can look at general Medicare rates explained by the U.S. Centers for Medicare and Medicaid Services. Here’s a list of rates for Medicare Part A.
Medicare Taxes and Rates Summary | Estimated Monthly Medicare Rates | Estimated Annual Medicare Rates |
---|---|---|
Medicare taxes for less than 30 quarters, standard Part A rate | $458 | $5,496 |
Medicare taxes for 30-39 quarters, standard Part A rates | $252 | $3,024 |
Most people with Medicare don’t pay monthly rates for Part A, which is also called “premium-free Part A.” If you buy Part A, you’ll pay up to $458 per month as of 2020. If you paid Medicare taxes for less than 30 quarters (seven years, six months), the standard Part A rate is $458. If you paid Medicare taxes for 30-39 quarters, the standard Part A premium is $252.
Let’s look at another factor of Medicare Part A you might want to know about.
Hospital Inpatient Deductible and Coinsurance | Estimated Medicare Part A Deductible and Coinsurance Rates |
---|---|
Days 1-60: Coinsurance for each benefit period | $0 |
Days 61-90: Coinsurance per day of each benefit period | $352 |
Days 91 and Beyond: Coinsurance per "lifetime reserve day"* | $704 |
Deductible for each benefit period | $1,408 |
*After day 90 for each benefit period (up to 60 days over your lifetime)
Medicare Part A is essentially hospital insurance and will cover costs based on the deductible of coinsurance for each benefit period.
Now, let’s look at Medicare Part B deductibles and rates.
Premium, Deductible, and Coinsurance | Estimated Monthly Medicare Part B Rates |
---|---|
Standard Part B premium | $145 |
Part B deductible and coinsurance | $198 |
**Pay 20 percent of Medicare after the deductible is met
According to the U.S. Centers for Medicare & Medicaid Services, after your deductible is met, you pay 20 percent of the Medicare-approved amount for most medical care and doctor services including inpatient hospital services, outpatient therapy, and durable medical equipment (DME) services.
Compare insurance rates in your area by entering your ZIP code in the free comparison tool below.
What are formulary health discounts?
When you choose a Part D plan, make sure your prescription drugs are covered. Some drugs are covered by every plan. Each plan develops its own list of covered drugs, called a formulary, which must include more than one drug in each classification.
A formulary is a list of certain kinds of prescription drugs that a Medicare drug plan will cover, subject to limits and conditions.
Members may be able to use their current health insurance policy by using Thrivent’s Health Discounts benefit for services their health insurance won’t cover such as a prescription that’s not on their health plan’s approved formulary drug list or dental procedures that are not covered by Medicare.
What programs does the company offer?
One of the company’s most notable programs is the Thrivent Financial Representative Development Program.
This program targets new rising graduates and young professionals who are looking to enter the business, finance, and sales industries. The company is also a supporter of the American Armed Forces and has made sizable contributions to all branches of the U.S. military.
How do I cancel my Medicare insurance policy?
Maybe you found a cheaper insurance policy, or maybe you’re not going to be driving for a while. Whatever the case may be, you want to cancel your insurance policy. This section will go over the proper methods you can use to do so.
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What happens if you cancel insurance?
When you cancel your insurance policy, you’re saying that you want out of the insurance services from your current insurance company. Canceling your insurance policy may come with a fee. Some fees are as low as $25, but some insurance companies issue fees that are a portion of the policy.
Do I get a refund if I cancel my insurance?
That depends on how much you paid at the beginning of the policy. If you purchased a term life insurance policy, for example, with a return of premium, you can get a refund for the premiums you paid. As the name suggests, your insurance provider will return your premiums to you when the term life insurance is up.
Usually, you’ll receive the sum of the rates you’ve paid each month tax-free. However, the fees or costs of any additional people that were added to the policy may not be refunded.
How do you cancel an insurance policy?
Call, email, or send a certified letter to your insurance company letting them know you want to cancel your insurance policy. There are several steps you may have to take before you cancel entirely.
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Can you cancel an insurance policy at any time?
It’s not ideal, but yes. You can cancel your insurance policy at any time, but it’s best to give your insurance company a 15- to 30-day notice, if possible.
Setting a specific date for cancellation will give you time to shop around and find a new insurance policy, as you do not want a lapse in coverage. If you’re looking for insurance, enter your ZIP code in the free comparison tool below to find rates for coverage in your area.
How can you file a claim?
Like all such companies, Thrivent handles Medicare Supplement claims directly with the providers in most cases. While claims forms for other types of insurance can be found on the website, there are no Medicare Supplement forms available.
The fastest way to file a claim is to contact these services:
Insurance Type | Claims Contact Number |
---|---|
Annuity and Life Insurance | 920-628-6312 |
Disability Income Insurance | 920-628-6315 |
Long-term Care Insurance | New Claims: 920-628-3166 Existing Claims: 920-628-6316 |
Medicare Supplement Insurance | Members: 920-628-6317 Providers: 855-249-1283 |
If you want to provide a claim in writing, be sure to include your policy number, name, address, and the type of claim you’re filing. The Thrivent Financial Medicare Supplement claims address isn’t listed, but this is the corporate or operations offices:
- Thrivent Corporate Center
625 Fourth Ave. S.
Minneapolis, MN 55415-1624 - Thrivent Operations Center
4321 N. Ballard Rd.
Appleton, WI 54919-0001
You may have to send written information as a certified letter so it can get to Thrivent Financial Medicare services faster.
Contact your provider phone number with questions.
What type of insurance products are offered?
The company sells only Medicare Supplement and does not offer Part D or Medicare Advantage plans. Thrivent Medicare supplement is often confused with Trident Medicare supplement.
Trident Medicare Supplement comes from a company called Trident Family and Health and has no affiliation with Thrivent Financial.
There is mainly general information about Medicare Supplement insurance on the Thrivent website, and no specifics regarding which plans the Medicare company offers or how these rank against the best Medicare companies. Visitors to the site are directed to call a toll-free number in order to be connected with a local representative.
Since Medicare Supplement plans are standardized, the coverage offered is the same across companies. All states with the exception of Massachusetts, Wisconsin, and Minnesota use a set of letter-coded standard plans; these three have their own standard plan system.
The question, therefore, would be not what is covered by Thrivent’s plans, but which plans they actually offer. Unfortunately, the website does not say.
All companies offering Medicare Supplement in letter-coded states are required to offer at least Plan A, and must additionally offer either Plan C or Plan F.
Plan A is the basic supplement plan, while F is the most comprehensive. The best insurance companies offer at least a few options in addition to these requirements.
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Does the company have a Supplement Plan G?
Here’s a look at what Thrivent Financial offers under Thrivent Financial’s Medicare Supplement Plan G and other plans.
Medicare Benefit Name | Plan A | Plan B | Plan C | Plan D | Plan F | Plan G | Plan L | Plan M |
---|---|---|---|---|---|---|---|---|
Basic Benefits | X | X | X | X | X | X | X | X |
Medicare Part A: Skilled nursing facility coinsurance | X | X | X | X | 75% | X | ||
Medicare Part A: Inpatient hospital deductible | X | X | X | X | X | 75% | 50% | |
Medicare Part B: Deductible | X | X | ||||||
Medicare Part B: Excess charges | X | X | ||||||
Foreign travel emergency medical care | X | X | X | X | X |
Thrivent financial medicare supplement Plan G supports Medicare Part A, some of Medicare Part B, and coverage for any incidents occurring out of the country.
What’s the history of Thrivent Financial?
The company traces its roots back to a pair of Lutheran organizations. The first is the Aid Association for Lutherans, created in Appleton, Wisconsin in 1902. The second is the Lutheran Brotherhood, a fraternal society that started in Minnesota in 1918 as the Luther Union. The two provided assistance only to Lutherans and eventually merged to form Thrivent Financial for Lutherans in 2002.
It expanded its membership requirements to include Christians of all denominations in 2013, and they dropped the Lutheran part of the company name. The Thrivent Financial headquarters is located in Minneapolis, and they have a secondary headquarters located in Appleton.
Thrivent is known for its philanthropic efforts, including work with Habitat for Humanity and disaster relief around the world. They ranked at number 343 on the Fortune 500 in 2018.
The products are only open to members of the organization. In order to become a member, the applicant must be a Christian, married to a Christian, or be a child being raised in the Christian faith. Membership is available at two levels: Benefit and Associate.
Non-Christians are not accepted for membership and thus not eligible for products.
An Associate Member pays a monthly fee for membership and no purchase of a product is required. The purchase of a Thrivent product or joining the credit union are other methods of gaining Benefit membership without the fee requirement.
The company operates on a chapter-based system, with local chapters available across the country. Financial representatives, many of whom are part of local church communities, sell their products locally. Among those products are financial services, life insurance, and Medicare Supplement insurance.
Are the ratings & consumer reviews positive?
Thrivent has an A+ rating with the Better Business Bureau (BBB), and there are a total of 10 customer complaints on file for the past three years. The organization has been BBB accredited since 1999. Here’s a compilation of ratings for Thrivent Financial Medicare:
Ratings Agency | Thrivent Financial's Ratings |
---|---|
A.M. Best | A++ |
Fitch's | AA+ |
Comdex Ranking | 99 out of 100 |
Better Business Bureau | A+ |
NAIC Complaint Index | 0.06 |
The NAIC Complaint Index shows the ratio of complaints compared to average. The 0.06 means it had considerably fewer complaints than the average insurance company.
There are 12 reviews of the company on Yelp, with an overall one-star rating. The complaints cite poor customer service, unscrupulous marketing practices, and failure to pay claims.
While the complaints here are quite detailed, the volume of them is low for a large company like Thrivent. Still, it’s worth noting that the reviewers felt the company was not living up to its faith-based promise.
Overall, there are really very few reviews of the company out there, but from what we can see, it appears that it has a pretty solid reputation.
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What’s the bottom line?
Thrivent Medicare Supplement is often confused with Trident Medicare Supplement. These are two different companies with different policies and practices.
The insurer is a good choice for anyone interested in a Christian faith-based membership society. While we were unable to obtain details on their Medicare products or prices, the company is solid financially and does not have many customer complaints online. Those in search of a secular company without membership requirements should look elsewhere for Medicare coverage.
Even if you have found affordable Medicare coverage, you should compare your options. Once you enter your ZIP code in the free comparison tool, click “Get Quotes” to get started.
Frequently Asked Questions
What is Thrivent Financial Medicare Insurance?
Thrivent Financial Medicare Insurance refers to the health insurance plans offered by Thrivent Financial, a not-for-profit financial services organization. These plans are designed specifically for individuals who are eligible for Medicare, providing coverage for medical expenses not covered by Original Medicare.
What types of Medicare insurance plans does Thrivent Financial offer?
Thrivent Financial offers a variety of Medicare insurance plans, including Medicare Advantage plans (Part C) and Medicare Supplement plans (Medigap). Medicare Advantage plans combine the benefits of Original Medicare (Parts A and B) with additional coverage, while Medigap plans help fill the gaps in coverage left by Original Medicare.
How can I review Thrivent Financial Medicare Insurance plans?
To review Thrivent Financial Medicare Insurance plans, you can visit their official website or contact their customer service. The website provides detailed information about the available plans, coverage options, and costs. You can also request plan brochures or speak with a Thrivent Financial representative to understand the plans in more detail.
What are some common complaints about Thrivent Financial Medicare Insurance?
While Thrivent Financial aims to provide quality Medicare insurance coverage, there may be occasional complaints. Common complaints may include issues with claim processing, delays in reimbursement, difficulties with customer service, or dissatisfaction with coverage limitations. It’s important to note that individual experiences may vary, and it’s always recommended to review the plan details before making a decision.
How can I address a complaint or concern about Thrivent Financial Medicare Insurance?
If you have a complaint or concern about your Thrivent Financial Medicare Insurance, you should first contact their customer service department. They can assist you in resolving the issue and provide guidance on the next steps to take. It’s beneficial to have your policy or plan details on hand when reaching out to them.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.