UPDATED: Nov 30, 2018
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K&K is a subsidiary of Aon, a multinational provider of risk management products. Headquartered in Fort Wayne, Indiana, K&K Insurance has around 200 employees and pays a commission to the independent agents who broker its policies. The company provides specialty insurance to a range of niches, specifically those with unique risks such as aquariums and zoos, outfitters and guides, martial arts facilities, or bowling and billiard centers.
K&K offers general liability insurance to a variety of small businesses and organizations in the sports and recreation niche. These include amateur sports teams and associations, dance halls, skating rinks, fitness clubs, camps and outfitters.
In addition, K&K offers a few specialized products for liability and medical insurance. One example is Motorsports Disability Income, which provides financial compensation to race car drivers who are disabled during a race.
The company also offers property and casualty insurance for certain types of venues, like amphitheaters, arenas, auditoriums, and convention centers. Some limited commercial auto coverage is also available to certain specialty vehicles used for businesses within K&K’s niche.
Claims for K&K policies can be filed online, by fax or over the phone. The phone number is 800-237-2917; just follow the directions on the automated system to reach the right department.
For online claims, you’ll need to use the form for the appropriate type of policy. These are available under the File a Claim tab on the K&K website. Alternatively, you can download a PDF, fill it out and fax it to the company.
Once the report has been received, a representative will follow up to explain the next steps of the process. If there’s any other paperwork associated with the incident, you’ll need to forward it over along with the claim.
Consumer Research and Complaints
K&K Insurance has been Better Business Bureau accredited since 2009. The company has an A+ rating on the BBB website. There are only five complaints listed in the past three years listed on the BBB site. Three of the complaints are concerns with the company’s products and services and two are with billing and collection.
With an overall rating of two out of five stars, Yelp lists just nine reviews. There are a couple of positive five star reviews worth noting.
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K&K is a specialty insurance company that works inside very specific niches. Anyone looking for insurance from them are more than likely operating within a small window of possible insurers. There is not a lot of information about K&K readily available, but there is nothing that stands out as overly negative in the limited information we were able to find.
For a list of companies that we recommend, visit our Best Insurance Companies page.