Anchor General Insurance Company Review & Complaints: Auto Insurance

Our Anchor General car Insurance review finds an A+ Anchor General insurance rating from the Better Business Bureau. Anchor General Insurance Company offers high-risk car insurance in California, Arizona, Oregon, Texas, and Washington state. Get insurance quotes from a local agent.

Are you looking for free insurance quotes?

 Secured with SHA-256 Encryption

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from Seve...

Full Bio →

Written by

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

Full Bio →

Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: Dec 6, 2020

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.

Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.

Anchor General Insurance

Premiums
Claims
Feedback
Financial Strength



Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

Anchor General is a West Coast-based insurance company that caters to the non-standard auto insurance market. It provides insurance in five states through a managing general agency and an underlying insurance company.

Anchor General car insurance quotes are available through local agents only. Expect Anchor General car insurance rates to be higher because they’re a high-risk auto insurance company. This also means Anchor General insurance reviews are aimed at the non-standard market.

You will find our full Anchor General car insurance review below, but before you read, start comparing rates right now. Just enter your ZIP code below.

What is Anchor General?

Anchor General was founded in 1987 in San Diego, California. They operate as a managing general agent and the company operates non-standard insurance programs in California, Arizona, Oregon, and Washington, with a branch agency in Texas. Anchor General Insurance is the main underlying company in three states: California, Arizona, and Texas. The site does not state a company name in Oregon and Washington, only that the agency operates “exclusive automobile insurance programs” in those states.

All of the insurance policies offered by the company are non-standard, which means they cater to the high-risk insurance market. Drivers are considered to be high risk based on a number of factors including driving record, poor credit, and holding an international driver’s license. This last is likely common to a lot of Anchor’s drivers given their operation in several border states.

The company has a very bare-bones website that does not appear to be aimed at bringing in new customers. It is likely that most of their business comes in through agents that are helping to place high-risk drivers with companies that will insure them.

Because it’s sold through agents, there are both an Anchor General login for customers as well as an Anchor General producer login (Anchor General agent login). There is currently no Anchor General insurance Company app available.

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

What Insurance Products are Offered?

Car insurance is the only product offered by Anchor General, and there is not a lot of information about policy options.

As with most non-standard insurance companies, they offer a state minimum car insurance policy option that is liability-only. Many high-risk drivers select a legal minimum policy due to the high cost of non-standard auto insurance coverage.

Anchor also offers the option of comprehensive coverage and collision coverage but does not list any other options or add-ons. This is fairly common for a non-standard insurance company; drivers that are paying a lot just to get on the road legally are not usually looking to pay extra for added benefits and endorsements.

Are the Company’s Car Insurance Rates Competitive?

Rate information is not offered and is online quoting is not an option either on the very limited company website.

Rate quotes can only be obtained by a local agent. That is pretty common for this type of insurance, where driver background details can make a big difference and may be difficult to quote online. Non-standard insurance rates are always higher than standard rates, and should only be compared to one another.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

How are Car Insurance Claims Processed?

Anchor General has a toll-free claims line that can only be reached during business hours, which are listed as Monday through Friday 7:00 a.m. to 6:00 p.m. Pacific time. There is no after-hours or emergency line listed, although this information may be available to policyholders.

There is also an email address listed for the claims department, but that appears to be mainly intended for following up on existing claims.

This is all the information we could locate on claims for this company; there is nothing in regards to the process, or what to expect.

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

Are the Company’s Ratings and Consumer Reviews Positive?

Anchor General has an A+ rating with the Better Business Bureau (BBB). There are 54 complaints on file in the past three years, with 10 of those closed in the past 12 months. 15 customers have left reviews on the file for an overall one-star rating. Complaints center on poor customer service, unpaid claims, and billing issues.

The company’s Yelp page has 321 reviews, with an overall one-star rating. A good number of the complaints are from people who are not customers but were involved in an accident where Anchor General insurance customers were at fault. There are many customer complaints as well. Again, we see a lot of claims issues, complaints of poor customer service, and billing problems.

There are 373 Google reviews, and the overall rating is 1.3-stars. Again, we saw a lot of the same complaints.

In spite of the good BBB rating, the company has a high complaint volume, and there are a lot of similar complaints, which leads us to believe there is a lack of customer service here, particularly in the claims department.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

Anchor General Car Insurance: What’s the Bottom Line?

Non-standard auto insurance is a tough market; it is difficult to find an affordable option with a reputable company. There are better choices out there, however than Anchor General, which has a lot of complaints and a general lack of helpful information on their website. If you need non-standard insurance, gather your quotes and really compare them and be sure that you are looking at more than rates alone.

Ready to compare rates now that you’re finished with this Anchor General car insurance review?

Just enter your ZIP code below.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

 Secured with SHA-256 Encryption