Charter Oak Fire Insurance Company Review & Complaints: Property & Auto Insurance

Charter Oak Fire Insurance Company offers property and auto insurance in Hartford, CT. Apart from fire and auto insurance, a specifc list of Charter Oak Fire Insurance Company's products are unavailable. However, Charter Oak Fire Insurance operates under Traveler's Insurance.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: Sep 23, 2020

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Charter Oak Fire Insurance Company

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Founded in 1931, Charter Oak Fire Insurance Company offers property and auto insurance. They now operate as a subsidiary of Traveler’s Indemnity Company.

About Charter Oak

Charter Oak was founded in 1931, and at some point was acquired by Traveler’s Insurance. The company does not appear to have its own website, nor is there any real information available regarding products or services.

Head offices for Charter Oak are listed as the same Hartford, CT address as the headquarters for Travelers. It is likely that this smaller insurance company has been almost fully absorbed into the parent company, as they do not appear to have any distinct operations.

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Charter Oak Products

There is very little information available for this company. All we are able to learn regarding Charter Oak is that they write fire and auto insurance. As they have no website, we are unable to locate a list of their products.

Rates and Claims

As a part of Traveler’s, Charter Oak claims are likely handled through the parent company’s claims department, although we are unable to find confirmation of this. The Traveler’s website does not mention Charter Oak at all in terms of claims.

Similarly, we are unable to provide any rate information for this company due to lack of information.

Ratings and Reviews

Charter Oak is listed as an alternate business name of Traveler’s Insurance on the Better Business Bureau (BBB) page, but does not have a BBB listing of its own. Travelers, a huge company, has an A+ rating and has 333 complaints in the past three years. There is not a way to tell which complaints may be related to Charter Oak, if any.

A search for just the name Charter Oak Fire Insurance Company comes up with a number of lawsuits on record against the company. Some are other companies and some consumer lawsuits. While none appear to be major, it may be a factor in the company’s near-complete absorption by Traveler’s.

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The Bottom Line

There is not a lot of information on this company, and everything points to the parent company, Travelers. It is unlikely that much, if any, new business is being written in the Charter Oak name today.

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