New Era Life Insurance Review & Complaints: Life, Accident & Dental Insurance

New Era Life Insurance Company offers one life insurance product as well as accident insurance, critical illness, GAP insurance, Annuities, and more. Our New Era Life Insurance review / New Era Health Insurance reviews find that online New Era Life Insurance quotes are not offered. New Era Life Insurance ratings from the Better Business Bureau are not listed yet.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Written by Eric Stauffer
Founder & Former Insurance Agent Eric Stauffer

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Mar 5, 2022

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New Era Life Insurance Company

Financial Strength

New Era Life Insurance Company offers a few products to its user, which include life insurance, accident insurance, GAP insurance, critical illness, Annuities and securities, and New Era Life Insurance Medicare products. While there are no New Era Life Insurance ratings found at the Better Business Bureau as of this time, this New Era Life Insurance review also does not find any offerings of online New Era Life Insurance quotes.

Approaching its 100th anniversary in business, New Era Life Insurance Company writes basic life insurance and supplemental policies in its markets. Several companies operate under the New Era management banner across the country.

If you are ready to learn more about New Era Life Insurance Company and their various products and to see whether they are one of the best insurance companies, continue to read on (New Era Health Insurance reviews). Anytime during the review, you can enter your ZIP code into our FREE quote tool to compare life insurance rates from multiple insurance providers.

What is New Era Life Insurance?

The New Era website offers very little information regarding the company and its history in the United States. New Era was incorporated in 1924 and is a family of companies that includes New Era Life Insurance Company of the Midwest and Philadelphia American Life Insurance Company. Each company operates separately.

New Era’s corporate headquarters is in Houston, Texas. Independent agents sell life insurance policies across the U.S. New Era Health writes New Era Health plans, mainly supplemental health insurance, including Medicare Supplement, as well as final expense life insurance.

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What types of insurance products are offered?

We have reviewed New Era’s Medicare products separately here, so this review will focus on their other offerings.

Life Insurance

New Era’s only life insurance product is a final expense plan called Platinum Series Whole Life that offers up to $25,000 in whole life insurance coverage. The plan is a simplified issue policy that requires no medical exam as part of the application process.

All three of the companies in the New Era group offer this coverage throughout different regions of the country.

Accident Insurance

The 24 Hour Accident plan on the New Era website is underwritten by Philadelphia American Life, part of their family of companies. The plan covers up to $4,000 in medical expenses for a single accident, as well as $300 a day for hospital stays. The plan also includes an accidental death benefit of up to $100,000, and the option to add disability coverage after an accident.

Critical Illness

New Era’s critical illness policy offers up to $50,000 in lump sum benefits to be used for any purpose upon diagnosis of a covered illness. These include cancer, heart attack, stroke, and more.

Philadelphia American Life Insurance Company also underwrites this plan.

Dental Insurance

New Era’s dental insurance is a PPO policy that offers access to a wide network of dental professionals across the country. The plan offers preventative service coverage as well as coverage for a wide range of treatments.

GAP Insurance

Also underwritten by Philadelphia American, GAP insurance is designed to pay some of the out-of-pocket costs of medical care. The plan pays deductibles, copays, and coinsurance amounts, items that would otherwise be the responsibility of the insured under major medical plans.

Health Indemnity Plans

New Era’s health indemnity plans allow the insured who meet New Era health insurance eligibility to select the health benefits they need most. The plans are designed to help keep New Era health insurance costs low by providing selected coverage.


New Era offers a single premium deferred annuity to provide retirement income. It is the only annuity option they have listed.

Are New Era Life Insurance rates competitive?

New Era Life Insurance does not offer an online quoting option. Online quoting is not expected from a company that is dependent on independent insurance agents for health and life insurance policy sales. It is unusual for an insurer like New Era to provide quotes on their website; rather visitors are directed to call a toll-free line or an agent.

Can claims be filed online?

We were unable to locate claims information on the New Era Life Insurance website. There is a policyholder login area, and it is possible that claims information may well be available once logged in.

This is something we occasionally see with this type of company. Claims assistance is likely readily available by calling the toll-free customer service line, but in the internet age, we would expect to see some form of information on the website. Putting it behind a customer login portal makes claims more difficult in life insurance situations where the beneficiary may not have access to login credentials. You can also contact them about the New Era Life claims mailing address.

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Are New Era Life Health Insurance reviews and ratings positive?

The only Better Business Bureau (BBB) file we were able to find for New Era was under the name of their subsidiary New Era Life Insurance Company of the Midwest. The file does not list a New Era insurance rating, New Era health insurance reviews or any New Era Medicare Supplement complaints about the company at the time of this review.

Philadelphia American Life also has a BBB file without a rating or complaint.

We were unable to find any consumer reviews of New Era on any of the usual sites. It is not unusual to find very little on a smaller, lesser-known insurance company, but the lack of any ratings or New Era Life Insurance company reviews is somewhat surprising. It also makes it difficult to determine the financial strength rating of a company.

What’s the bottom line?

The general lack of information in regards to the New Era Group Healthcare and Finance makes it hard to draw a conclusion. They offer a standard assortment of supplemental policies for this type of company, but without rates and details, we are unable to determine what sort of value the company provides.

Having read our New Era life insurance reviews, type your ZIP code into our free quote tool to find affordable New Era life insurance for you.

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