A Abana Car Insurance Review & Complaints: Auto Insurance (2023)
A Abana Car Insurance is available in Texas and Nevada for high-risk driver car insurance, but the company also writes standard auto insurance policies. You will need a local zip code to find A Abana car insurance quotes online. This A Abana Car Insurance review finds the company with a B- rating from the Better Business Bureau for a failure to respond to customer complaints.
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Schimri Yoyo
Licensed Agent & Financial Advisor
Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity. Schimri is an educator eager to assist individuals and families in ...
Licensed Agent & Financial Advisor
UPDATED: Nov 27, 2023
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Nov 27, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
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If you’re having trouble finding A Abana car insurance reviews, we have you covered. We’ll tell you how to get an A Abana quote and what kind of coverage A Abana auto insurance offers.
Before you read the A Abana auto insurance review below, take a minute to see how much you could save on your car insurance rates by entering your ZIP code right now.
About A Abana Car Insurance
A Abana Insurance was founded in 1975 and has 85 locations in five states. In spite of the fact that the website lists Illinois, Texas, Nevada, Arizona, and Indiana as coverage areas, with the vast majority of locations (50) in Illinois, the “Our Locations” page lists only Texas and Nevada.
The confusion is due to the fact that the company writes car insurance under different names in other states. Illinois Vehicle Insurance, although it does not use the A Abana name, has the same logo and has the same website content, and is clearly the same company. While it’s not unusual for companies to use different names for affiliates, it is uncommon to do so without making this fact clear to website visitors. It is rare to see a site that fails to clarify affiliations.
During our research, we were able to ascertain that A Abana is connected to American Access Casualty Company, as is Illinois Vehicle Insurance. American Access a provider of non-standard auto insurance and appears to be the parent company.
So, you can get A Abana auto insurance in Texas, and A Abana insurance in Reno, but in other states, it will likely be under a different name. The A Abana phone number is 888-449-0174 for customer service, and they will help you answer any questions.
As the A Abana name is only mainly in Texas, this review will focus on the Texas locations and policy offerings from the company. A Abana writes auto insurance in several parts of the state, with policies sold through independent agents. Your one-stop online insurance guide. Get free quotes now!
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A Abana Car Insurance Products
A Abana provides basic descriptions of the coverage options they offer on their website, although there is no specific information regarding their policies. A quick overview of the FAQ section of the site gives the impression that they cater to a non-standard, high-risk insurance market, which supports our research regarding parent company American Access Casualty.
Although the site does mention that insurance is available to anyone, regardless of driver license status or need for an SR-22, this sort of insurance is often the realm of non-standard insurers. A Abana appears to write standard insurance as well, but the tone of the website tends to read as marketing towards those who have had trouble getting coverage elsewhere.
The company’s policies include basic liability coverage to meet state minimums and beyond, as well as the options to add comprehensive coverage, collision coverage for a full coverage policy, A Abana roadside assistance, and rental reimbursement to the policy. There does not seem to be information on discounts.
A Abana Car Insurance Rates
Online quoting is available but requires that you enter a zip code. We tested sample zip codes from major cities in Texas, however, the site returned a message that coverage was not available in those areas. As a result, we were unable to source sample rates.
Since A Abana appears to appeal to the non-standard market, we would expect that their rates will not be competitive with major standard insurers.
A Abana Car Insurance Claims
A Abana claims can be filed via phone or by contacting the agent of record. The claims page indicates that claims are submitted to American Access Casualty Company. This appears to be the parent company of A Abana, as it shares the same address as the Illinois headquarters listed elsewhere. This is the only indication anywhere on the site of which company actually owns A Abana.
There is a Preferred Repair Network, and the company offers a link to a different website where the insured can follow the progress of a claim that is being handled by an in-network repair shop.
There is also an A Abana login on the website where you can access the A Abana customer portal to manage policies and claims.
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Ratings and Consumer Reviews of A Abana Insurance
A Abana has a Better Business Bureau (BBB) record for a location in Houston, Texas. The rating is a B-, with only one complaint on file in the past three years.
We were unable to locate any direct consumer reviews of this company. Given the confusing nature of its affiliation with other companies in five states, it is likely there are reviews under a different name elsewhere.
A Abana Car Insurance Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
A Abana Car Insurance offers multiple options for filing a claim. Customers can choose to file a claim either online, over the phone, or through mobile apps. This flexibility provides convenience for policyholders, allowing them to use the method that suits them best.
Average Claim Processing Time
The average claim processing time with A Abana Car Insurance may vary depending on the complexity of the claim. While the company aims to resolve claims as quickly as possible, specific processing times can be influenced by factors such as the nature of the claim and the availability of required documentation.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback regarding claim resolutions and payouts with A Abana Car Insurance is essential for evaluating the company’s performance in this aspect. However, specific customer reviews and feedback regarding claim experiences were not readily available in the provided content.
Potential customers are encouraged to seek out customer reviews and testimonials to gauge the company’s claim handling reputation.
Digital and Technological Features of A Abana Car Insurance
Mobile App Features and Functionality
A Abana Car Insurance offers a mobile app to enhance the customer experience. While the content does not provide detailed information on the app’s features and functionality, policyholders can expect to access features such as policy management, claims filing, and potentially other digital tools for added convenience.
Online Account Management Capabilities
Policyholders can manage their insurance policies conveniently through A Abana Car Insurance’s online account management system. This likely includes features like policy viewing, payment processing, and document retrieval. However, specific capabilities are not detailed in the provided content.
Digital Tools and Resources
The content mentions A Abana Car Insurance’s commitment to providing digital tools and resources, but it does not specify the nature of these tools. Policyholders can anticipate access to online resources, potentially including educational materials, insurance calculators, and other tools aimed at helping them make informed decisions about their coverage.
Please note that for more comprehensive information on the digital and technological features, as well as customer feedback, it is advisable to visit A Abana Car Insurance’s official website and read reviews from current policyholders.
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A Abana Car Insurance: The Bottom Line
A Abana Insurance offers minimal information and is not forward in regarding its affiliation with other companies. This creates an unclear picture of who they are and what they do. This is a company that drivers in a certain market may be referred to when they are unable to get coverage elsewhere but is unlikely to appear on any lists for the average insurance shopper. Your one-stop online insurance guide. Get free quotes now!
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Frequently Asked Questions
What types of car insurance coverage does A Abana offer?
A Abana Car Insurance offers a range of coverage options, including liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), uninsured/underinsured motorist coverage, and more. The specific coverage options may vary depending on your location and policy type.
How can I contact A Abana Car Insurance?
To contact A Abana Car Insurance, you can reach out to their customer service department via phone, email, or through their website. They usually provide their contact information on their official website and policy documents.
How can I file a claim with A Abana Car Insurance?
In the event of an accident or incident, you can file a claim with A Abana Car Insurance by contacting their claims department directly. They will guide you through the process, which typically involves providing relevant information such as the details of the incident, photographs, and any supporting documents.
How long does it take for A Abana Car Insurance to process a claim?
The time it takes to process a claim with A Abana Car Insurance may vary depending on the complexity of the case. Generally, they aim to resolve claims as quickly as possible. It’s advisable to contact their claims department for a more accurate estimate based on your specific situation.
What factors affect the cost of car insurance with A Abana?
Several factors can impact the cost of car insurance with A Abana, including your driving record, age, location, the make and model of your vehicle, coverage options selected, and more. It’s best to request a personalized quote from A Abana to get an accurate assessment of the cost based on your individual circumstances.
Can I cancel my A Abana Car Insurance policy?
Yes, you can usually cancel your A Abana Car Insurance policy. However, the terms and conditions regarding cancellations may vary depending on the specific policy and state regulations. It’s recommended to review your policy documents or contact A Abana’s customer service to understand their cancellation policy.
How can I address a complaint with A Abana Car Insurance?
If you have a complaint about A Abana Car Insurance, you should first try to resolve the issue by contacting their customer service department. They will guide you through the complaint resolution process. If you’re unable to reach a satisfactory resolution, you may consider contacting your state’s insurance regulatory authority or filing a complaint with relevant consumer protection agencies.
Are there any common complaints about A Abana Car Insurance?
Common complaints about A Abana Car Insurance may vary among customers. Some potential concerns could include delays in claims processing, disputes over coverage or premiums, difficulties in reaching customer service, or unsatisfactory customer service experiences. It’s important to note that individual experiences may vary, and it’s advisable to research and read reviews from multiple sources to get a comprehensive understanding.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Schimri Yoyo
Licensed Agent & Financial Advisor
Schimri Yoyo is a financial advisor with active life and health insurance licenses in seven states and over 20 years of experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity. Schimri is an educator eager to assist individuals and families in ...
Licensed Agent & Financial Advisor
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.