Mutual of Omaha Medicare Insurance Review & Complaints: Health Insurance

Mutual of Omaha Medicare supplement insurance is available across the country. Currently, there is no option to buy Mutual of Omaha Medicare Part D coverage. Mutual of Omaha Medicare rates appear to be on the high side but will vary based on where you live and your age. Compare multiple companies and shop around to find the best Medicare supplement insurance rates.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Written by Eric Stauffer
Founder & Former Insurance Agent Eric Stauffer

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Jun 1, 2022

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Financial Strength

Mutual of Omaha Medicare Supplement insurance is one of the many services offered by the century-old life insurance company. It has a long history and a solid foundation, but they focus on life insurance and a  selection of supplemental policies, including Medicare Supplement insurance, which they offer across the country.

Mutual of Omaha Medicare Supplement reviews look specifically at the company’s Medicare plans. We’ll cover how to buy Mutual of Omaha Medicare insurance and how the company’s plans stack up.

Before you get into the details about the Mutual of Omaha Medicare Supplement, take some time to get free quotes and minimize excess charges. Enter your ZIP code to compare monthly premiums from multiple companies to Mutual of Omaha Medicare insurance rates.

Who is Mutual of Omaha?

Mutual of Omaha—named for the city in which it was founded—started as Mutual Health Benefit and Accident Association in 1909. Initially offering just health and accident insurance policies, they added life insurance in 1926 and by 1939 had expanded to provide insurance and peace of mind to all parts of the country.

United World Life Insurance Company reviews and underwrites for Mutual of Omaha as a subsidiary of the 100-year-old company.

Mutual of Omaha ranked at number 337 in the Fortune 500 for 2018 and has continued to increase in the past few years. They keep their name out there with a list of sponsorships that include the well-known TV program the Wild Kingdom and the U.S. Swimming Team.

Since Medicare was introduced in 1966, Mutual of Omaha has been an approved provider. Today, Mutual of Omaha Medicare Supplemental insurance reviews and provides online Medicare Supplement applications and various other services for Medicare recipients.

The company’s headquarters remain in Omaha, Nebraska, and they sell policies mainly through independent agents. Online applications are available in some states, but the agent remains this company’s preferred method of bringing in new business. You can get Mutual of Omaha Medigap reviews by reading the next few sections.

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Does Mutual of Omaha offer Medicare Supplement Insurance Plans?

Mutual of Omaha Medicare Advantage is not offered, and there is also no Mutual of Omaha Medicare Part D coverage. The company provides only a selection of Medicare Supplement policies. When you Google search for Mutual of Omaha Medigap reviews, you’ll see that it’s another way of saying Mutual of Omaha Medicare Supplement.

The availability of these health care service policies varies from state to state, and the website allows visitors to search by state to see which of the standardized letter-coded plans are offered in that area.

For Mutual of Omaha Medicare reviews, we selected California as our sample state, where Mutual of Omaha does offer online quoting and online applications as well. Online quoting is not currently offered in every state, making obtaining rate and plan information harder for other states.

There are five Medicare Supplement plans available in California: A, F, F with a high deductible, G, and N. That is less than half of the 11 standard plans companies can choose to offer. Still, Mutual of Omaha supplemental insurance reviews provide a decent selection that includes the base plan– A – and the most comprehensive plan – F.

Mutual of Omaha Medicare Supplement Plan F and Plan G additional coverage review all out of pocket expenses that are not covered by Medicare basic benefits, including coinsurance, copays, and deductibles. As a result, it is usually the most expensive plan offered by any Medicare Supplement provider to cover your doctor visit. The high deductible option provides an option to get that coverage at a reduced rate in return for a flat out of pocket deductible amount.

The other two plans available offer in-between coverage, providing a small but generally decent range of budget options.

What are Mutual of Omaha Medicare rates?

We ran a Mutual of Omaha Medicare quote for 65-year-old policyholders in various cities who are non-tobacco users as a sample.

Average Monthly Mutual of Omaha Rates for a 65-year-old Policyholder
U.S. CityAverage Monthly Plan A Medicare RatesAverage Monthly Plan G Medicare RatesAverage Monthly Plan N Medicare Rates
Nashville, TN$103$119$86
Ann Arbor, MI$131$164$129
Greenville, SC$121$123$88
Aurora, CO$151$156$123
Butte, MO$111$126$94
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The base plan, Plan A, came back at a rate of $164.49 a month. Although Plan A is the most basic with the lowest amount of coverage, Plan N returned a slightly lower rate for the benefit period at $158.71 a month.

Not surprisingly, Plan F is the most expensive at $231.85 a month, but the high deductible option drops that rate to $68.67 a month. While the Plan A rate has not changed since our last look at this company, the Plan F premium has gone up by about $15.

These rates still place Mutual of Omaha among the more expensive choices for Medicare Supplement insurance, with the same coverage available for much less elsewhere. This is especially true for Plan F, which we have seen as much as 20% lower from other companies.

How are Mutual of Omaha Medicare claims processed?

Like most Medicare Supplement providers, Mutual of Omaha health insurance reviews do not give much information regarding claims. Most claims will be handled directly with the provider, although the member may need to request a reimbursement in some situations.

Mutual of Omaha has a forms section on their website where claims forms can be found if needed, but we could not find forms that appear to relate to Medicare directly. More information may be available if you have a Mutual of Omaha Medicare Supplement login.

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Are Mutual of Omaha Medicare Supplement reviews and ratings positive?

Let’s take a quick look at Mutual of Omaha ratings.

Mutual of Omaha Ratings
A.M. BestA+
Better Business Bureau (BBB)A+
Consumer Affairs4 stars
NAIC Complaint Index0.59 (lower than national average ratio)
J.D. PowerBest Than Most (3 Power Circles)
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As of the time of this review, Mutual of Omaha holds an A+ rating with the Better Business Bureau (BBB), where there are 109 complaints on file in the past three years. Of those complaints, 34 were closed in the past 12 months. This is a low volume for a company this big.

According to Business Wire, the latest A.M. Best rating for Mutual of Omaha is an A+.

There are 50 reviews of Mutual of Omaha’s Medicare Supplement insurance on Consumer Affairs. The company has a rating of just over two stars overall based on the 39 reviews that contain star ratings. Many of the complaints centered on price increases and difficulty with claims but many positive reviews cited no problems with using the coverage. In recent months, the company does appear to be taking the time to respond to complaints.

Overall, Mutual of Omaha Medicare supplement insurance reviews do not show many complaints considering their size, and the positive reviews go a long way towards stabilizing their reputation.

What are the pros and cons of Mutual of Omaha Medicare?

Here’s a simple breakdown of the pros and cons of choosing Mutual of Omaha for your Medicare Supplement.


  • Well-known and stable company
  • Good reputation and high ratings
  • Fast claims processing


  • Rates are higher than average
  • No Part D coverage
  • Not a lot of plan options

It’s important to compare these pros and cons and decide what’s right for you.

What is the bottom line?

Although Mutual of Omaha has a few good options and a solid reputation for Medicare Supplement insurance, they are expensive. According to our sample quotes and the people leaving reviews online, their rates have increased in recent years. Since Supplement plans are standardized, the same coverage can easily be found elsewhere for less. However, it’s up to the individual whether Mutual of Omaha’s good reputation makes up for its higher rates.

Mutual of Omaha Medicare quotes might be available to you, but the only way to be sure you have the best rate is to compare multiple companies. Enter your ZIP code now to get fast, free quotes.

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