Great Western Insurance Review & Complaints

Great Western Insurance Company has a financial rating of "A-" from A.M. Best, but its customer review rating at the Better Business Bureau is 1.8 out of five stars. Although Great Western earned $150 million last year, Great Western life insurance rates are private. However, you can find Great Western life insurance quotes through its website. To ensure you get the best rates, compare quotes from multiple companies using our free online tool.

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D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from Seve...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Jun 1, 2022

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The Highlights

  • Great Western may have private rates, but it has a strong financial outlook
  • You can get access to Great Western life insurance quotes if you contact a Great Western agent
  • Great Western has lower than average customer reviews

The Great Western Insurance Company is an Iowa-based insurance provider that offers annuities and final expense life insurance policies across the United States.

But how much is Great Western life insurance?

Our Great Western life insurance guide explains everything you need to know about the company’s life insurance rates, products, third-party ratings, and much more.

Why stop at Great Western? Explore your options even further by entering your ZIP code in the free comparison tool to see the best life insurance companies in your area.

What is the difference between Final Expense and Preneed insurance?

People tend to compare Final Expense insurance to preneed funeral insurance However, the two types of insurance minimize burdens on your family in different ways. With Preneed insurance, you work with a specific funeral home to select and price all the elements for your funeral. Your Preneed policy locks in the total amount, and it is paid to the funeral home to cover your funeral expenses.

Final Expense insurance doesn’t remove the task of planning the funeral , but it can alleviate the burden on your family of covering funeral costs and an array of other expenses. Your family can decide how to dispense the money, which can be used for unpaid bills, medical expenses, and even college tuition for children or grandchildren. If they choose to use it for your funeral, they can make arrangements with any funeral home.

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How much do Great Western Life Insurance rates cost?

Great Western made over $100 million in 2020, but its life insurance rates are private. You can get access to Great Western life insurance quotes by following these steps:

  • Step 1 – Go to the Great Western website
  • Step 2 – Click the [Get Your Free Quote] button
  • Step 3 – Fill out your information
  • Step 4 – Click on [Get Your Free Quote]

Getting a quote is half the battle. We recommend getting a quote from another company before you buy Great Western life insurance or annuities to ensure you’re getting the best price.

A quote doesn’t mean you’re on the hook for a policy. You may not find affordable Great Western life insurance rates. Shop around until you get what you need.

What products are available at Great Western Insurance Company?

Great Western doesn’t provide term life insurance policies. It does carry permanent life policies and annuities. Check out this list of products you can purchase from Great Western Insurance Company:

  • Final Expense Insurance
  • Preneed Funeral Insurance
  • Group Annuity

Great Western’s final expense life insurance option has two sub-options: Assurance Plus and Guaranteed Assurance.

Assurance Plus is focused on healthy policyholders, but Guaranteed Assurance is a no-exam life insurance policy. Group annuities are annuities for several people.

Preneed funeral insurance is a contract between the policyholder and the funeral home, where your death benefits go directly to the funeral home.

Your preneed funeral insurance has fixed monthly rates, so you won’t have to worry about them increasing over time.

What are Great Western Insurance Company reviews?

According to A.M. Best, Great Western has a financial strength rating of A- rating. The “A-” rating means Great Western has a stable financial outlook and an excellent ability to meet obligations to customers. Great Western has a strong financial standing, but it has long-term credit risk.

Good financial stability and a high rating from AM Best give customers confidence that Great Western Life Insurance can pay out policy claims.

Under the Better Business Bureau (BBB), Great Western Insurance Company has an A-, but it has a 1.8 rating for customer reviews.

Are you looking for free insurance quotes?

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How do you file a Great Western Life Insurance claim?

There are two ways to file a claim:

  • Contact Great Western customer service and let them know you need to file a claim; You can reach Great Western customer service at 1-866-689-1401
  • Download the claim forms on

If you’re not sure or comfortable making online claims, you can always send your information by fax or by mail.

What if I need to cancel a Great Western Insurance policy?

You can’t cancel your Great Western insurance policy on the Great Western website. Also, the cancellation process depends on the policy. Check out Great Western’s contact information.

Great Western Life Insurance Contact Information
Method of ContactContact Information
Fax Number402-496-8199
Mailing AddressP.O. Box 14410, Des Moines, IA 50306-3410
E-Mail (you can only send PDFs)[email protected]
Preneed Policies Submitted before Nov. 1, 20191-866-689-1401
Preneed Policies Submitted after Nov. 1, 20191-800-995-9010
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Preneed life insurance policy cancellation is determined by the date the preneed policy was issued.

You can also call 1-800-733-5454 to stop monthly payments from being taken out from your bank accounts.

What is the Great Western Insurance Company history?

John E. Linquist established Western Insurance Company in 1983, which was originally called Lindquist Mortuaries & Cemeteries – a family business that lasted for five generations.

Great Western Bank is often confused with Great Western Life, but the two organizations aren’t related.

The American Enterprise Group bought out Great Western Insurance Company in 2018. Today, Great Western is still intact and provides permanent life insurance and annuities for current and new customers.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

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Great Western: What’s the Bottom Line?

Great Western has excellent financial strength and provides various products, but you won’t know much you’ll pay for life insurance or an annuity until you talk to an agent. Some of the best insurance companies can get you a quote in minutes.

Now that you know more about Great Western life insurance, you can enter your ZIP code in the free comparison tool below to compare multiple  life insurance companies in your area.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

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