Best Insurance Companies: Reviews & Complaints (2023)

---

Looking for the best insurance companies, and not sure where to start in finding good auto policies?

Read through this post to find business insurance reviews as well as reviews for some of the best auto insurance companies and other providers that can answer your questions about the best car insurance companies, life insurance, commercial insurance, and more.

Before learning more about the best insurance companies, use your ZIP code to get free online quotes today from top insurance companies across the country.

How can you find the best insurance company for you?

Every company has been screened and selected based on specific criteria for many types of insurance. Keep reading to learn more about eight of the 10 best insurance companies in the U.S., including some of the best new insurance companies.

This review is for the best insurance companies for consumers rather than for the best insurance companies to work for, so it’s a great place to start your insurance shopping.

Those looking for the best insurance companies for home and auto, including for young drivers or for speeding tickets, read on.

Read more: Best Business and Business Car Insurance Quotes

Which is the best company for auto insurance?

Who are the best companies for auto insurance? To determine the best auto insurance companies, we looked at a number of factors, including availability, size, rates, customer service, and more.

Our research shows Liberty Mutual. They offer the best full coverage insurance and is one of the top 10 insurance carriers in the country.

Why is Liberty Mutual recommended for auto insurance?

Liberty Mutual is a top insurance provider for cars in the United States and consistently ranks high in customer satisfaction.

Customer Satisfaction

As one of the top 10 largest auto insurance companies, Liberty Mutual is sometimes able to use its scale to keep rates below average.

Individuals can get an auto insurance quote directly from their website, over the phone, or through licensed insurance agents. Liberty Mutual can also provide insurance for homeowners, renters, and motorcycle owners, which makes it a great choice for anyone looking at multiple lines of coverage.

What are Liberty Mutual’s rates by state?

Liberty Mutual is available in most states. Take a look at this table to see the average rates for each state.

As you can see, rates vary by state and coverage levels. Liberty Mutual also takes into consideration a number of personal factors that will affect your specific rates.

What are Liberty Mutual’s auto insurance ratings?

Various companies provide information on customer satisfaction, complaints, etc. for companies in the insurance industry. Take a look at this table to see what J.D. Power has to say about Liberty Mutual’s customer service.

AM Best looks at financial ratings for companies, which provide an indication of the financial stability and outlook of those companies. AM Best currently rates Liberty Mutual as an A, which indicates a stable outlook and is a good sign of financial strength.

Read more: What documentation do I need to file a car insurance claim with Liberty Mutual?

What are the most popular auto insurance companies in America?

Liberty Mutual is our pick for the best car insurer, but it’s far from the only auto insurer.

The two biggest companies are State Farm and GEICO. By direct premiums written, the next largest auto insurers are Progressive, Allstate, and USAA.

What companies offer auto insurance discounts?

One important thing to look at here is how many companies offer auto insurance policy discounts for your insurance premiums. You can see these discount opportunities in the table below.

Though most major insurers offer a variety of discounts, they can vary as you can see.

Read more: Liberty Mutual RightTrack: Complete Guide & Review

What is the best home insurance company? Liberty Mutual

Our research indicates Liberty Mutual is one of the best insurance providers for home insurance coverage and is one of the top 10 insurance carriers in the country. Keep reading to learn more.

Why is Liberty Mutual recommended for home insurance?

Why is Liberty Mutual on our list of top insurance companies twice? They are one of the largest home insurance companies in the country and provide coverage in all 50 states.

In addition to homeowners’ coverage, they provide most other types of protection a person may need, making them a good choice for anyone looking to keep all their insurance products with one company.

They are set up as a mutual insurance business, which means the policyholders are technically the owners of the company. Profits from the business are issued back to the policyholders by way of reduced insurance rates or dividends.

What are Liberty Mutual’s home insurance ratings?

To learn more about Liberty Mutual Home Insurance, we took a look at the National Association of Insurance Commissioners complaint information.

Average complaints in the U.S. are represented by the number one, so Liberty Mutual has a higher than average number of complaints, but their complaints have been steadily decreasing for the past three years, which is a good sign.

What is the best life insurance company? Ladder

Our research indicates Ladder is a great option for life insurance, with a unique new approach that provides customers with a positive experience.

Why is Ladder recommended for life insurance?

Ladder made our list of best insurance companies because they are putting a new spin on life insurance with a direct-to-consumer approach that makes the buying process a breeze, with the added benefit of low rates.

The company specializes in term life, which is what we recommend here at Expert Insurance Reviews. In addition, Ladder is backed by two of the biggest names in the field, Hanover Re and Fidelity Security Life Insurance Company. If you are considering life insurance, start here.

What are Ladder’s life insurance ratings?

Ladder is a new insurer, so there isn’t much data available for customer reviews from insureds or review companies. However, as we noted above, they are backed by Fidelity Security Life Insurance, which is highly rated among consumers.

Read more: Ladder Life Insurance Review & Complaints: Life Insurance

What is the best health insurance company? HealthSherpa

HealthSherpa is a good option for health insurance brokers. Keep reading to find out more.

Speak with a Health Insurance Specialist

(844) 334-6350

Speak with a Medicare Supplement Insurance Specialist

(844) 611-2338

Why is HealthSherpa recommended for health insurance?

As a part of our best health insurance reviews, we considered HealthSherpa. In our HealthSherpa reviews, we found it is a full-service broker that provides numerous coverage options for individuals and families looking to purchase health insurance.

Their website is easy to use, and the policy premiums are the same price as purchasing directly from an insurance carrier.

We recommend using a broker when shopping for health insurance because it makes the process much easier when comparing features and prices between the available plans.

What are HealthSherpa’s insurance ratings?

HealthSherpa has a 4.1 out of five-star customer rating, but like some of the other companies we’ve reviewed here, it’s new enough that there is limited consumer data.

What is the best pet insurance company? Healthy Paws

We know pet insurance is important. You love your pets and want to ensure they have the coverage necessary for whatever may come their way. HealthPaws is a good option for this coverage. Read on to find out why.

Why is Healthy Paws recommended for pet insurance?

Healthy Paws Pet Insurance is one of the top-rated insurance companies, which covers everything that matters, including injuries, illnesses, genetic conditions, and emergency care.

With unlimited lifetime benefits, you can cover your pet with a top customer-rated pet insurance plan. Get a free quote and let Healthy Paws pay your vet bills while you care for your pet.

What are Healthy Paws’ pet insurance ratings?

Healthy Paws is accredited by the BBB and has a customer rating of four out of five stars. The company is also rated A+ by BBB, which is the highest rating BBB provides.

Read more: Healthy Paws Pet Insurance Review & Complaints

What is the best travel insurance company? Travelex

When you’re traveling, you want to make sure you’re covered, and you probably know that your existing coverage may not apply, so travel insurance may be something to consider. Travelex is a solid provider. Take a moment to read the next few sections for more.

Why is Travelex recommended for travel insurance?

Travelex offers a number of comprehensive travel insurance products that can accommodate a range of travelers.

Whether you are looking for protection while you are on a quick solo trip abroad, or will be traveling with your entire family for an extended period of time, Travelex has a policy right for you.

What are Travelex’s insurance ratings?

Travelex has an A+ rating, both of which are strong indicators of the company being an excellent choice for coverage.

What is the best business insurance company? Hiscox Insurance

What are the best commercial insurance companies? Who has the best commercial insurance? We did not conduct business insurance reviews for Australia or the UK, (like UK ChoiceQuote insurance reviews), instead, we focused on companies in the U.S. For this USA business insurance review, we suggest Hiscox Insurance.

Why is Hiscox recommended for business insurance?

In our Hiscox business insurance review, we found that Hiscox Insurance can provide businesses with a wide range of coverage options for all their insurance needs.

They offer General Liability, Business Property, Workers Compensation, Commercial Auto, Business Umbrella, and Errors & Omissions. Their quoting process is quick and straightforward. They are in the top 10 business insurance companies in the United States, and their policy terms are easy to understand.

What are Hiscox’s business insurance ratings?

Hiscox is not currently accredited by BBB, but they do have an A+ rating. We were also able to find complaint index rating information from the NAIC. Take a look.

The number of complaints has decreased over the past three years, and between 2017 and 2018 the complaint index decreased significantly. Additionally, the annual premiums for the company have increased. All of these are positive signs.

What are some things to consider for your policy?

What is the top insurance company?

Through our best insurance company reviews, we’ve provided information on eight of the top 10 insurance companies in the United States for various coverage types including home, auto, life, pet (focused on personal coverage, rather than pet business insurance reviews), travel, and more to help you determine which insurance company is best.

Whether you’re looking for the best insurance companies in California or elsewhere, you should be able to find the answer here.

To find the best insurance policies to fit your needs, you should compare rates and make sure you have the right type of coverage for your needs, whether that includes liability insurance, property insurance, personal injury protection, comprehensive coverage, or more. Shopping around is a great way to find affordable coverage that is unique to your situation.

You can use our tool to get some of the best online insurance quotes. Reviews by various insurance companies can help you decide which options are best for your lifestyle. Only you can answer the question of which insurance company is best for your budget, needs, and lifestyle.

Do you want to learn more about the best auto insurance companies?

Still have questions about the best auto insurance company, who has the best insurance, and the best insurance to have? Read through the frequently asked questions below to learn more while you’re insurance shopping.

How to Start Your Search

Use your ZIP code to get a free quote from some of the best insurance companies in the country. This will help you find out who has the cheapest business insurance policies and which of the best auto coverage insurance companies offer the coverage types you need.

Case Study: Empowering Individuals and Communities With Essential Insurance Solutions

Case Study 1: Car Insurance

Best Insurance Companies: Reviews & Complaints can provide a case study on car insurance to help users understand the importance of choosing the right provider. The case study can showcase a scenario where a customer was involved in a car accident and had to file a claim.

By comparing different insurance companies’ customer reviews and ratings, users can learn about the responsiveness, efficiency, and overall customer satisfaction of each provider during the claims process. This case study can emphasize the significance of reliable customer service and prompt claim settlements when choosing a car insurance company.

Case Study 2: Home Insurance

To illustrate the value of comprehensive home insurance, Best Insurance Companies: Reviews & Complaints can present a case study about a homeowner who experienced significant property damage due to a natural disaster.

The case study can highlight the importance of selecting an insurance company with excellent coverage options, responsive claims handling, and quick reimbursement for repair and replacement costs. By analyzing the reviews and ratings of different insurance companies, users can gain insights into the reliability, financial stability, and customer satisfaction of various home insurance providers.

Case Study 3: Life Insurance

Best Insurance Companies: Reviews & Complaints can showcase a case study on life insurance to demonstrate the benefits of this type of coverage. The case study can focus on a family that experienced the untimely death of a breadwinner.

It can highlight how the life insurance policy provided financial support to the surviving family members, covering funeral expenses, paying off debts, and ensuring long-term financial stability. By examining customer reviews and ratings, users can assess the claim settlement process, policy options, and overall customer satisfaction of different life insurance companies.

Case Study 4: Commercial Insurance

For businesses seeking the best commercial insurance coverage, Best Insurance Companies: Reviews & Complaints can present a case study featuring a small business that suffered a significant loss due to a fire or theft incident. The case study can emphasize the importance of adequate coverage, including property insurance, liability insurance, and business interruption insurance.

By analyzing customer reviews and complaints, users can evaluate the responsiveness of insurance companies in handling commercial claims, providing risk management guidance, and offering tailored coverage options to meet the unique needs of businesses.

Best Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

When it comes to filing a claim with insurance companies reviewed in 2023, customers have the convenience of multiple channels. These insurers offer easy online claim filing options through their websites or mobile apps, allowing policyholders to initiate the claims process with just a few clicks.

Additionally, many of them provide dedicated customer support hotlines for those who prefer filing claims over the phone. This accessibility ensures that policyholders can report incidents promptly, streamlining the claims process.

Average Claim Processing Time

One of the crucial factors in evaluating insurance companies is the average claim processing time. Customers want swift and efficient claims handling. In our reviews, we have examined the claim processing times of various insurers. Policyholders can expect varying processing times depending on the complexity of the claim and the insurer’s internal procedures.

Timely claim processing is a critical aspect of customer satisfaction, and our reviews provide insights into which companies excel in this regard.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback on claim resolutions and payouts is an essential component of our insurance company reviews. We gather insights from policyholders who have experienced the claims process firsthand. This feedback sheds light on the fairness, transparency, and efficiency of the claims settlement process.

It helps prospective customers make informed decisions by understanding how an insurer handles claims, including the speed of payouts and the overall satisfaction of policyholders.

Best Digital and Technological Features

Mobile App Features and Functionality.

In the digital age, insurance companies are leveraging mobile apps to enhance customer experience. Our reviews delve into the features and functionality of these mobile apps offered by insurance providers in 2023. These apps often allow customers to manage their policies, file claims, view policy documents, and even access roadside assistance services.

We assess the user-friendliness, reliability, and availability of these apps to help customers determine which insurers offer the most convenient mobile experiences.

Online Account Management Capabilities

Online account management is a crucial aspect of modern insurance services. Insurance companies reviewed in 2023 provide customers with the ability to manage their policies, view billing statements, make payments, and update personal information through online portals. We evaluate the effectiveness and user-friendliness of these online account management capabilities.

Understanding how well an insurer facilitates self-service options can be instrumental in choosing the right insurance provider.

Digital Tools and Resources

Insurance companies are increasingly offering digital tools and resources to educate and assist their customers. These tools can include calculators, educational articles, and resources for risk assessment.

In our reviews, we assess the availability and usefulness of these digital tools, helping customers identify insurers that go the extra mile in providing valuable information and resources to help them make informed decisions about their insurance needs.