UPDATED: Nov 30, 2018
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Lancer Insurance has its roots in the 1982 purchase of a small Delaware-based insurance company by two brothers. In 1985 the purchase of a second company allowed the merger of the two and the official creation of Lancer Insurance.
Lancer is headquartered in Long Beach, NY. The company was originally created to provide specialty insurance for buses and other passenger transport companies, but the quickly expanded into other commercial services.
Lance is licensed in all 50 states, as well as the District of Columbia and Puerto Rico. They have multiple office locations and employ more than 400 people. Policies are sold through local producers.
Their product lineup includes commercial property & casualty, a wide variety of transportation insurance, commercial auto insurance, and more.
Lancer is mainly known for being a niche insurer in the transportation industry, but they have several other product types. Not all products are offered in every state.
Lancer writes insurance policies for car rental companies as well as for auto repair shops with a fleet of courtesy cars lent out to customers.
These policies include bodily injury and property damage liability, and also include general liability to protect business owners. Also included are special benefits like access to their SafetyLink hotline and loss prevention resources.
Commercial Auto & Garage
Available only in a small number of states, these products are aimed at small-to-medium sized businesses and cover a range of commercial vehicles as well as auto repair, service stations, body shops, and more.
Coverage includes a variety of commercial liability and physical damage options that are customized to meet the needs of each business.
Commercial Driving Schools
This product is aimed at driving schools that train drivers of large trucks, vans, buses, and other commercial vehicles.
Coverage includes bodily injury and property damage liability for the vehicles and drivers, as well as general liability for the company and premises.
Coverage for companies that use explosives is offered through Nobel Insurance, a subsidiary of Lancer Insurance. They offer a variety of liability and business auto products for the explosives industry.
Commercial Property and Liability
Package policies for main street businesses are offered in a limited number of states. Among the businesses that qualify are real estate, restaurants, retail and wholesale, light manufacturing, and professional offices.
These package policies include commercial liability and property coverage in one.
Lancer offers package policies to companies operating a fleet of limousines. The coverage includes liability and property damage as well as the option for garage liability if the company has a repair location.
This product is aimed at small fleet and owner-operator long-haul trucking companies. The package policies include all of the coverage expected from a commercial auto policy as well as cargo coverage and general liability.
Marine license insurance is offered through MOPS, another subsidiary of Lancer. This coverage provides liability protection for merchant marine license holders.
Motorcoach, School Bus, and Transit Bus
Lancer’s flagship product is their line of bus insurance policies. They write fleet policies for a variety of different types of buses.
Coverage in these package policies includes all of the basics of commercial auto as well as garage liability, garage keepers liability and general liability to protect bus companies from all angles.
Vanpool and KidsKab
These two products both provide coverage for vans that provide either vanpooling for child transport services. The coverage includes full commercial liability protection as well as general liability for added coverage.
Rates are not available on the Lancer site, which is common for companies that write commercial insurance and particularly specialty commercial.
Because these policies can involve complex rating factors and each company differs, the rating is done by producers to ensure accuracy.
Lancer claims can be reported over the phone, and the company has several toll-free numbers that operate 24/7 to take claim filings. Long Haul Trucking, Commercial Explosives, and Auto Rental each have their own claims phone number.
Commercial Property & Liability claims can be reported over the phone or by email, and they can also be filed through the mail. This is the only product line that offers options other than filing over the phone.
Ratings and Consumer Reviews
Lancer Insurance is not rated by the Better Business Bureau (BBB) due to insufficient information about the company.
Likewise, we were not able to find much information in terms of Lancer’s reputation. That is fairly common for companies that operate in niche industries, and particularly so for commercial insurers.
The Bottom Line
Lancer offers some specialty insurance policies that may be difficult to find elsewhere, and if you are in the market for coverage in any of their niche areas, they are worth a closer look. While the information on this company is lacking, making it hard to recommend them, there are also no red flags that give us pause in terms of their reputation.
For a list of companies that we recommend, visit our Best Insurance Companies page.