Liberty Bankers Life Insurance Company Review & Complaints (2023)
Liberty Bankers Life Final expense insurance is a basic whole life product that is available in a few different formats including SIMPL, Liberty Legacy, and final expense whole life insurance. Although Liberty Bankers Life Final expense quotes are unavailable on the company's website, you can get more information about Liberty Bankers Life Final expense rates through an online form.
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
UPDATED: May 17, 2023
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: May 17, 2023
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
In business since the late 1950s, Liberty Bankers Life Group is a group of life insurance and financial services companies serving nearly every state. Among their many life insurance products are final expense and funeral pre-planning products.
What is Liberty Bankers Life?
Incorporated as Royal Oak Life Insurance Company in Pennsylvania in 1958, Liberty Bankers Life has been through a series of acquisitions to finally land where it is today, as a wholly-owned subsidiary of Liberty Life Group Trust. They now operate as a group of companies out of headquarters in Dallas, Texas.
Originally a life insurance company, the company moved into the annuity products and assets industry in 1998, and this became the company’s major product. Since then they have added a range of features to the product lineup, with recent additions including Medicare Supplement and other supplemental health insurance policies.
Liberty Bankers Life insurance products are in a wide range of insurance policies that are available in 47 states through a network of more than 4,000 independent agents. Today their life insurance focus has been narrowed down to whole life insurance only, with final expense insurance the main product option.
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What final expense products do Liberty Bankers Life offer?
Final expense insurance is a basic whole life product in the insurance industry that is available in a few different formats. There is very little information available on the details of these policies.
SIMPL is the company’s traditional final expense whole life policy. It is a simplified issue product with death benefit amounts that are on the lower side and meant to provide cash for funeral and other final expenses. On the other hand, what about if you want term life insurance? Does term life insurance have cash value? It usually doesn’t. This makes final expense whole life a better option if you need cash value.
Modified Whole Life is a final expense option for those that may not qualify for a standard policy due to health issues. This type of policy is not fully explained, but likely has a modified death benefit for the first few years of the issue to take into account the risk associated with certain health conditions.
Liberty Legacy Single Premium is described as a wealth transfer policy and not a true final expense policy, although it can operate that way. Paying a single lump-sum premium allows that amount to be transferred to a beneficiary tax-free.
There is one more whole life product, Flex4Life, which is described as a higher death benefit policy and is the only option that is not aimed solely at final expenses.
A number of different riders can be added to the whole life policies, including:
- Children’s Term
- Grandchildren’s Term
- Accidental Death and Dismemberment
- Waiver of Premium
- Accelerated Living Benefit
As an alternative to a life insurance policy, Liberty Bankers Life and Casualty also offers funeral pre-planning. This allows the buyer to pre-pay for funeral expenses by making arrangements with a local funeral home. The cost of the services is locked in and cannot be increased over time, which can lessen the overall cost of the funeral in the long run. These are offered through another company in the group, American Benefit Life Insurance products.
The site does not provide issue ages or any other information on underwriting requirements, nor do they say what the maximum benefit for each policy type is capped at.
How much are insurance rates?
There is no online quoting option or any other rate information for this company. A contact form can be filled out and submitted to request more policy information and rates.
This is fairly common for a lesser-known insurance company that operates through agents; it is also common for companies that focus on final expense life. This may be a source of frustration to those looking to compare life insurance rates without having to speak to an agent or deal with the solicitation that generally follows a request for information from an insurance company.
How are insurance claims processed?
The only mention of claims on the company website is found in the FAQ section, where the question of where to file claims directs visitors to call the Policy Service Department, a general toll-free number. That number is also found on the contact page of the site.
The answer also states that the beneficiary must fill out a Claimant’s Statement Form. That form, however, is not found among those that are available for download on the forms page of the site. This is a little frustrating. It would be good to see the site updated with a page dedicated to claims and easy access to the necessary form for starting the claim process.
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Are the company’s customer ratings and reviews positive?
Many customers know that they can check out BBB business profiles for a company, as the rating agency is a good indicator of a company’s track record with customer service and making their clients happy.
Liberty Bankers Life Insurance Company has an A+ rating with the Better Business Bureau (BBB). They have no complaints and no reviews on the file as of the time of this review.
There are 5 reviews on Google for an overall 3.4 stars. One of the negative reviews is from an employee, the other negative review gives no explanation for the low rating. The remaining three positive ratings are equally unhelpful, with no detailed comments.
Information on this company in terms of reputation is limited; as a general rule, we view a lack of reviews as a positive thing since unhappy customers are more likely to take to the internet to complain than are happy ones to provide a positive review.
What’s the bottom line?
Liberty Bankers Life and Casualty has no red flags and what seems to be a great reputation, as you can see on its BBB business profiles. Without rate information, we are unable to say how they stack up for value, but with their focus being mainly on final expense life and a few options to choose from, they may be worth contacting for a quote. You can also go online and get instant life insurance from a trusted company by doing adequate research.
Frequently Asked Questions
What types of riders can be added to the whole life policies offered by Liberty Bankers Life?
Liberty Bankers Life offers several riders that can be added to their whole life policies, including:
- Children’s Term
- Grandchildren’s Term
- Accidental Death and Dismemberment
- Waiver of Premium
- Accelerated Living Benefit
Does Liberty Bankers Life offer any alternatives to life insurance policies?
Yes, as an alternative to a life insurance policy, Liberty Bankers Life and Casualty offers funeral pre-planning. This allows buyers to pre-pay for funeral expenses and make arrangements with a local funeral home. The cost of services is locked in and cannot be increased over time, potentially reducing the overall cost of the funeral in the long run.
How widespread is Liberty Bankers Life’s coverage?
Liberty Bankers Life offers insurance policies in 47 states through a network of over 4,000 independent agents. Their coverage is available in a wide range of areas.
What is the focus of Liberty Bankers Life’s life insurance offerings?
Liberty Bankers Life’s current life insurance focus is mainly on whole life insurance, with final expense insurance being their main product option.
How long has Liberty Bankers Life been in business?
Liberty Bankers Life has been in business since the late 1950s. They have a long history in the life insurance and financial services industry
Where is Liberty Bankers Life headquartered?
Liberty Bankers Life is headquartered in Dallas, Texas. They operate as a group of companies from their headquarters.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...
Farmers CSR for 4 Years
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.