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United Teacher Associates Insurance Company Review

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UPDATED: Mar 18, 2020

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United Teacher Associates Insurance Company
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United Teacher Associates Insurance Company was founded in Austin, Texas in 1958. The company provided supplemental health insurance policies. As of the time of this review, we can find no evidence that Untied Teachers is operating as an independent company.

About United Teachers Associates

United Teacher Associates operated out of its Texas headquarters for nearly 60 years. In 2015, the company was acquired by diversified holding company HC2 Holdings, along with another insurance company called Continental General Insurance, or CGI.

Since the time of our last review, the company no longer operates a website and search results bring very little in the way of information regarding its fate. After some digging, we were able to discover that United Teachers Associates was merged into Continental General in 2017.

Also confusing is the fact that Continental General also no longer operates its own website, and search results are again limited. Neither company appears on the HC2 Holdings website, which indicates that company, in turn, sold them off.

Searches for both companies bring up Cigna in the results, and although we are unable to find any clear evidence to support it, our best guess is that both companies are now a part of Cigna. We cannot confirm exactly when this happened or whether either company still operates as an independent entity, but there is no information to suggest that they do.

It does appear relatively clear that United Teacher Associates no longer writes new business under their previous company name.

For a list of companies that we recommend, visit our Best Insurance Companies page.

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Review Information

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United Teacher Associates Insurance Company

About Eric Stauffer

Author: Eric StaufferI am a former insurance agent and banker turned consumer advocate. My priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

10 Comments

  1. I received a ck. From UTAI co. àfter my husband’s passing in 2014.

    I still have not been able to cash it. Left to the Estate of.

    What in the heck can one do after this length of time?

    I sure could use the money.

    Reply
  2. Sally, can you please update us on where you are with Cigna?

    I’m about to start the process of dealing with them on my mom’s behalf and I’d like to know what to expect.

    Thank you.

    Reply
  3. To all who wrote the above reviews:

    I was just reviewing my UTAIC policy and realized that the company had changed over to “C.G.”. My premiums are still being paid by bank draft. I do you not remember receiving any information from UTAIC nor C.G. (Continental General) regarding a change of ownership for my insurance policy. I got very nervous when I looked up UTAIC on the Internet and read all of your reviews. Plus, I called you UTAIC and as you said, a recording saying unavailable.

    So, in looking at my bank statement I called my bank to find out where my money is going and to ask for phone number/address as to where I could reach them. I was told the draft goes to CIGNA. The phone number for CIGNA was given to me (1-800-997-1654.) After calling them, the agent gave me an additional number directly to the department for CGI- Cigna. 866-459–4272. To make a long story short, I got thru with no problem the first time I called. They confirmed I still have my policy as it was written initially and they are going to send me a letter updating me on the name change and phone number with a copy of my policy as it is today. I was counting on that return of premium amount which was coming up in three years. After reading your reviews I panicked! I was very concerned that I would never see that money. I do hope that all of you out there who have policies with UTAIC get to read this. I trust that CIGNA is a reputable Co.

    I hope it is not CIGNA that has been giving you the runaround. If so, I’m in trouble too! If I don’t receive her letter in a week I will follow up with another call and eventually drop my automatic bank draft. Give them a call and do not drop your policy before talking to them to verify everything !!! I hope your problem and mine is just that we weren’t talking to the right people.

    Reply
    • Sally, did the company follow up with you?

      Thank you SO MUCH for providing these phone numbers!

      I will be calling them tomorrow!!

      Reply
  4. I guess I need to ask permission before I need my long-term care after my open heart in a few weeks !

    Reply
  5. Was told ten years ago that If I had no claims and kept my policy current for all 10 years then I would be reimbursed for the premiums payed 100%. That is not the case. I guess policies change without informing the clients and so I am now only entitled to 5 years of my premium payments. Ill take my business elsewhere. Total Scam.

    Reply
    • Hi my name is Sally Ogden. I read your comments about your insurance policy. I too have one with UTAIC. After reading your comments and others, I panicked! Checking on my own policy, I called UTAIC and got no answer. Then I called my bank and learned that CIG-CIGNA has taked their company. The bank gave me a phone number, I called it, talked with someone who was very nice and she gave me an additional phone number directly to the department that handles UTAIC policies.
      After talking to them, I felt good. She had all the information on my policy and reviewed my benefits without me telling her what they were.
      She’s going to send me a copy of my policy and she says that all of the benefits that I have are still there. Please let me know if it was CIGNA or UTAIC that you talked with. I hope they were on the up and up or I may soon end up dropping my bank draft!

      Reply
  6. This company is a mess. My dad had a cancer policy through this company. He passed away last July from dementia (NOT cancer) We notified the agent and he assured us twice he would make sure the coverage would be canceled. The company continued to withdraw the premiums each month. The agent stopped responding to us at all so we called the company directly. We were assured the payments would be stopped and the policy cancelled. The payments continued to be taken from the bank account. Called the company again and was assured the policy was cancelled and the payments would be terminated. The computer records showed they had been notified in November and had a copy of the death certificate on hand so they said they would mail us a refund of the payments that had been withdrawn. They asked if mom wanted to added to the coverage. We told them no we are done with their company. Today, April 22, 8 months after dad’s passing, my mom received a bill from this disgrace of a company saying they had started a new policy for her and wanting payment. We are blocking their access to the bank account and seriously considering contacting a lawyer. Do not get involved with this rip off of an insurance company!

    Reply
  7. I have been with this company since 1999 and have paid my premiums faithfully. I recently lost my husband to cancer which is covered with UTA. However, I am presently getting the run around. Whenever I call I am transferred 2 to 3 times with up to over an hour in wait time. I have submitted the required paperwork with the death certificate and doctor’s information and signature twice; once by fax, which they said they did not receive, and by
    certified mail. It has been 2 months since I submitted the first required paperwork. Today I received a request for more reports from our doctor. All are stalling tactics that are time consuming, inconsiderate, and unprofessional which leaves me to believe that UTA does not want to honor the policy I purchased. The bills are piling up. That is why we purchased it in the first place; to protect ourselves from out of pocket expenses. I will make sure I tell all young teachers and families to do their homework before buying payroll protection insurance with this company or any company. Frustrated!!!!?

    Reply
  8. I have been waiting on a since June 5th,2016. Part of this delay was on my doctor, but for at least two weeks, I have been told check in the mail. In this two weeks I received a smaller check that was mailed after the missing check and also received a policy premium bill, both of these had no problem getting to my home. When I call for [Redacted], I get out to lunch and gone for the day, all just more delays and she refused to write a new check, saying it is in the mail and just slow to get to me. She does not have a supervisor, I’m told that only she can handle this claim. I would like to hear from your management on why this can’t be paid. I have had this policy for over 30 years and have never been late on a payment, it is time for your company to step up and pay.

    Reply

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