UPDATED: Nov 30, 2018
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About First United American
Relatively young in the world of insurance companies, First United American Life Insurance began writing policies in 1986, but the companies history extends a bit further. When United American came under the ownership of holding company Torchmark Corporation in 1981, a new company was chartered, resulting in the current First United American branding. United American remains the parent company of First United American.
The company is licensed only in the state of New York, with its headquarters based in Syracuse. They write individual life insurance as well as accident insurance, group health insurance plans for retirees, and Medicare Supplement insurance.
The website states that as of 2013, the company was one of the largest providers of Medicare Supplement coverage, by market share.
While the company does not offer any Medicare Advantage plans, First United American does write Medicare Supplement and Part D Prescription drug coverage policies.
New York uses the lettered system for their Medicare Supplement plans. Of the 11 standardized plans set out for the state, First United American offers 10.
Plan A is the basic plan that all Supplement providers are required to offer. This plan covers coinsurance costs for Medicare Part A and Part B, as well as for hospice care, and the first three pints of blood each year.
In addition to this required basic plan, First United American also writes Plans B, C, D, F, F high deductible, G, K, L, and N. Each of these plans offers a different level of coverage. The high deductible plan F is an option for those who want the popular Plan F coverage, but would prefer to pay less out of pocket monthly and instead pay a deductible as needed.
The selection of plans makes it easy to choose an option that works well for your particular needs, and not all insurance companies offer this many choices.
Part D Prescription Drug
Although the company does underwrite their Medicare Supplement policies, their Part D plans are written through another company, SilverScript. This company writes Part D coverage across the country, and not only in New York where First United American is licensed.
There are two Part D plans available through this partner company for New York residents, SilverScript Choice and SilverScript Plus. Both are $0 deductible plans.
Choice covers Tier 1 drugs with a $3 co pay, with increasing co pays for each Tier above 1. Plus has a higher premium but a $0 co pay for Tier 1 and lower co pays across the board for each Tier above 1.
Silverscript is a CVS company, so mail order prescriptions are filled through CVS Caremark pharmacies.
First United American Rates
First United American does not offer rates for their Supplement plans on the website. Rates can be obtained by contacting the company for a quote and further information on the plan options. As a result, we can’t compare the rates to other companies, either nationwide or in New York.
The rates for Part D coverage through Silverscript are $30.80 and $75.70 for Choice and Plus respectively. These are very reasonable priced plans based on the fairly low co pays.
Ratings and Reviews
First United American Life Insurance Company currently holds a B rating with the Better Business Bureau. With the justification for their lower rating being the 23 customer complaints filed, and only 4 resolved. However, these complaints are mainly related to life insurance policies, not Medicare.
In addition, although they did not have any reviews for First United American, Consumer Affairs does show 91 negative reviews of the parent company, United American. Again, these complaints are mostly life insurance focused.
The Bottom Line
The general lack of information about First United American Life Insurance Company makes it difficult to draw a strong conclusion. If you are looking for a New York company with a good selection of Medicare Supplement plan options, they might be worth contacting; bear in mind if you need Part D that they don’t write those policies themselves.
For a list of companies that we recommend, visit our Best Insurance Companies page.