UPDATED: Jun 7, 2019
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Nationwide’s Mobile app appears to have been created out of necessity rather than from creative genius. It does provide some basic utility, unfortunately much of which can be lost due to poor user experience.
To be clear, Nationwide has two (2) mobile applications. Nationwide Mobile is a downloadable to manage insurance policies, including paying bills, locating local agents and receiving rate quotes. Nationwide Bank is their app used for mobile banking via Nationwide’s banking services.
They are both free to download.
Both the Nationwide Mobile and Nationwide Bank apps are available for Apple and Android products. They can be downloaded for these devices from the App Store and Google Play respectively.
Specifically the apps work on iPhone, iPad, Android smartphones and tablets.
Nationwide has done an OK job of bringing practicality and ease of use to end users. Without having an account with Nationwide I am able to get a quote from my phone, browse local agents and gather general information about the company.
Let’s take a look at what someone with a Nationwide account can do with this downloadable:
- Get a quote
- View/edit account details
- View electronic insurance cards
- Locate an agent
- Find accident help
- Call a tow truck
- Find a repair shop
- Accident checklist
- Start or view a claim
- Start a new auto claim
- Continue an auto claim
- Start a new life claim
Like Nationwide’s insurance mobile application used to manage your policy, the Nationwide Bank app gives people access to bank account information on the go.
My question is why two different apps?
With the Nationwide Bank® mobile app you can:
- Deposit checks with eDeposit
- Pay bills
- Check account balances
- View transaction history
- Transfer funds
- Find ATMs
Google Play/ iTunes Reviews
Google Play rates the Nationwide Mobile app at 3.8 stars out of 5 based upon 837 reviews. iTunes rates it a bit lower at 3 stars based upon a much greater sample size of 3,552 reviews.
Google Play rates Nationwide Bank® just about the same as the mobile policy app at 3.6 stars, however, this is based only on 82 reviews. iTunes has even fewer reviews at just 32 with a combined rating of 2 stars.
Pros and Cons
- Easy to use
- Very Basic
Nationwide hasn’t really done anything special here. They just seem to be lacking any creative focus. Insurance and banking are pretty boring by themselves, and these apps are a reflection of that.
That being said, these apps will help you manage your insurance policy and/or banking with Nationwide just fine.
For a list of companies that we recommend, visit our Best Insurance Companies page.