Zenith Insurance Review & Complaints: Worker’s & Agribusiness Insurance

Zenith Insurance is a California based insurer that mainly offers worker's compensation coverage to businesses nationwide. They also offer Agribusiness package policies to farms in California. They are among the ten largest providers of worker’s comp in California.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: Dec 27, 2020

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Zenith Insurance is a California-based insurer offering mainly worker’s compensation coverage to businesses nationwide. They are among the ten largest providers of worker’s comp in California.

What is Zenith Insurance Company?

Zenith Insurance Company, which goes by the name The Zenith on their website and also uses Zenith National Insurance Corp., was founded in California in 1949. The company went public in 1971, and in 2012 was acquired by Fairfax Financial in a $1.3 billion deal that was fought unsuccessfully in court by the company’s shareholders.

The company is known mainly for worker’s compensation insurance but also offers Agribusiness package policies to farms in California. Worker’s Comp is sold nationwide through a network of independent agents.

Zenith has its headquarters in Woodland Hills, CA, and also has offices in Florida.

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What Types of Insurance Products Are Offered?

The company writes only very specific commercial products: Worker’s Compensation and Agribusiness.

Worker’s Compensation

The primary product offered by Zenith is Worker’s Compensation. As a Worker’s Comp specialist, they promise comprehensive coverage to assist workers and also protect companies from fraud and misuse of the system.

The Zenith website promises a higher level of service than what they refer to as “bargain” providers, which indicates that they charge higher rates but claim to offer better value for the dollar in the long run.

Local agents and brokers offer these products nationwide.

Agribusiness

Zenith Agribusiness Solutions provides comprehensive package policies to farm operations in California. Their plans are offered for a wide variety of farms and other agricultural operations, including dairies, wineries, and crops.

Coverage offered on these plans include:

Does Zenith Offer Competitive Rates?

Zenith does not offer an online quoting option, which is not surprising given the nature of their business. Worker’s Compensation and agribusiness products are all very specific to the company, making it difficult to provide any sort of accurate quote online.

Quotes can be obtained by contacting a local agent or broker representing Zenith.

Can Claims Be Filed Online?

Separate units handle claims for Worker’s Comp and for Agribusiness. The company’s “Contact Us” page offers phone numbers, email addresses, and mailing addresses for each side of the company’s business.

Worker’s Compensation injury claims can be filed online, or they can be reported by email, phone, or fax. Zenith has a network of providers to assist with injury claims that can be searched easily online.

Agribusiness claims can either be filed online or over the phone. The claims process likely differs based on the type of claim being filed.

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Are the Ratings and Consumer Reviews Positive?

Is Zenith Insurance any good? The company’s Better Business Bureau (BBB) file is found under the name Zenith National Insurance Corp, and the company currently has no rating. The BBB page does not offer any particular reason for the lack of a rating, nor are there any customer reviews or complaints listed.

We were unable to find any customer reviews of this company, which is not unusual for a niche commercial insurer like Zenith.

What’s the Bottom Line?

Zenith is very focused on its specialty products and has a lot of experience to back those products. They are well worth a look for those in search of Worker’s Compensation or for Agribusiness insurance needs in California. Since information is sparse about this company, we are unable to form a solid opinion but see no issues of concern.

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