UPDATED: Nov 30, 2018
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Today, Tokio Marine is the largest provider of property and casualty insurance in Japan. Its international products include Trans Pacific Insurance, and Tokio Marine America Insurance Company.
Tokio Marine sells a number of corporate insurance products, each tailored to the specific needs of the business it’s marketed to. Coverage is available for private and public companies alike.
Aside from customizable insurance offered to businesses in a variety of industries, Tokio Marine specializes in ocean marine cargo insurance. This protection covers goods as they’re shipped between warehouses, whether that happens by ocean, air, or inland transit. This coverage includes legal liability for cargo carriers as well as protection during warehouse storage.
As primarily a parent company, Tokio Marine Group does not sell insurance products directly or offer online quotes. Anyone interested in a product one of Tokio Marine’s subsidiaries sells should contact a licensed agent or agency.
Tokio Marine subsidiaries offers 24/7 claims service online or through its claims hotline, 877-567-7486. Claims can also be emailed to the company when handling reimbursable expenses.
The exact claims process will depend on the nature of the claim and the type of business submitting it. Often, commercial claims are handled through reimbursement or subrogation. In other cases, an adjuster will need to inspect the damage prior to the claim being accepted. It’s best to call the company or review the claims forms listed on the website before proceeding with repairs when possible to ensure that the appropriate method is followed.
Tokio Marine is not accredited with the Better Business Bureau, and it does not appear to have an official headquarter page, likely because it is based overseas. The page that is listed for the company shows no complaints.
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Tokio Marine Group is a large insurance conglomerate that operates a number of subsidiaries covering a wide array of products. While you cannot buy insurance from them directly, you can read more about the company and find a list of subsidiaries on their website.
For a list of companies that we recommend, visit our Best Insurance Companies page.