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Americo Review

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best...

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UPDATED: Nov 30, 2018

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Americo is a financial and insurance company focused on planning for the future. Their products are mainly life insurance and retirement related, with many simplified issue choices.

About Americo

Americo began with the founding of the Ohio State Life Insurance Company in 1906 and of Great Southern Life Insurance in 1909. These companies, along with others acquired over the years, formed Americo. Americo Life, Inc. is the holding company that owns Americo Financial Life and Annuity Insurance Company, considered their lead company, along with others.

Americo products are sold across the country through independent agents, but the company headquarters is located in Kansas City, MO. Products include life insurance, annuities, and Medicare Supplement plans, with the main market being those who are looking to plan for retirement and final expenses. This makes the retirement age and senior markets their focus.

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Americo Products

Americo’s products include final expense insurance, mortgage protection plans, and a selection of retirement planning products such as annuities. The website offers only a general overview of the products available.

Life Insurance

Americo writes term, whole, universal and index universal life products. Their offerings include the option for simplified issues plans as well that do not require a medical exam. Death benefit amounts start at $25,000 and go up to $400,000.

Final Expense life insurance plans are available with simplified issue starting at $2,000 and going up to $30,000. These are aimed at older people who want to provide some assistance with final expenses and do not need a large amount of insurance.

Mortgage Protection plans are term life insurance products offered with face values ranging from $25,000 to $400,000. There are a variety of riders available to customize the coverage on these plans.

Retirement Products

Americo offers a variety of annuity products for retirement income planning, including traditional fixed annuities. They also offer wealth transfer products designed to ensure your legacy goes where it should. The website has little in the way of detail about these products.

Medicare Supplement

Americo writes Medicare Supplement insurance policies, however, the website does not list which products are offered. All companies writing these policies are required to have a base policy, known as Plan A in most states. Beyond this, Americo may offer a variety of other options.

Americo Rates

Americo does not offer the option of obtaining a quote online, nor is there further rate information offered. Rate quotes can and must be obtained by contacting a local agent.

This procedure is not uncommon for an insurance company of this type, as the majority of their business likely comes through agents selling the products and through word of mouth. The website is not geared towards direct sales.

Claims

Americo claims are directed towards the administrative offices. The website offers a phone number, fax number, and an email address through which claims forms can be requested.

The company’s option to file a claim online is not available and the website lacks information regarding the claims process.

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Ratings and Consumer Reviews

Americo Life, Inc. has an A+ rating with the Better Business Bureau (BBB), and there have been 20 complaints filed in the past three years. Six of those were closed in the past 12 months. This file is for the holding company, and there are a number of different subsidiary companies. When considering an Americo policy, it’s important to look at the subsidiary’s reputation directly. There may not be separate BBB pages for each subsidiary – we were unable to locate one for the main company, Americo Financial Life & Annuity Company.

There are not many consumer reviews available for the company – again this may be due to the many different subsidiaries. We did find a few reviews on Yelp, mainly negative with one very positive review.

The Bottom Line

Americo is the type of company that receives much of its business through agent sales, so most customers are likely to come to them when an agent recommends a product directly. The information on this company and its offerings is minimal, which makes it hard to form an opinion. For those who prefer to select insurance with the help of an agent, Americo may make the list.

For a list of companies that we recommend, visit our Best Insurance Companies page.

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Review Information

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About Eric Stauffer

Author: Eric StaufferI am a former insurance agent and banker turned consumer advocate. My priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

20 Comments

  1. Americo is a scam and they are very aggressive.

    They prey on seniors and are very friendly to get all their info.

    Then they begin aggressively withdrawing from your bank.

    Even after they have been told numerous times to quit calling or visiting, they continue.

    They took advantage of my elderly neighbor and tried taking her money.

    Reply
  2. It was a big error on my part to get an annuity from this company. I have over $100 thousand in the account and it is a 10-year contract and I am 3 years into it. I have now got a terminal illness and want to take my money to use before I am gone. They told me that unless I am in a nursing home, they won’t unless I surrender and pay them over $7,000. This is nothing less than theft. So this is how I see it. They have “My” money and they are making money off my money as long as they have it. They charge me about $1,700 per year to “administrate” the account. Now they want to charge me for taking my money out. They have no compassion for the clients’ situation. All they care about is holding on to your money. DO NOT DO BUSINESS WITH THIS COMPANY!

    Reply
    • So sorry, one thing u don’t need is stress at this time. Thank u for sharing this info, but I wish u didn’t have this situation.

      Reply
    • Call the insurance commissioners office to get action on your complaint.

      Tell them about your problem.

      Your agent is supposed to help you!

      John

      Reply
    • Get into a Nursing Home for a couple of months and once you collect…Go back home!

      That’ what they want to see GIVE IT to them! If NOT SUE THEM!

      Reply
  3. This is a rip off I cancelled my account and this company taking money from the account. I would not recommend this company to my worst enemy. That Americo insurance company

    Reply
  4. Filed a life insurance claim about two weeks after my mother died from cancer. She had been paying premiums on this policy for 21 years. Sent in all documents that required being filled out and signed and also a document required to be signed by a disinterested party. Sent in a CERTIFIED STAMPED death certificate from the state she died in. Was informed by a letter from Americo that claim would not be processed due to the wrong death certificate. My Mother was shammed by the agent and the insurance co. She paid in more than the policy was worth. Ever wonder why insurance companies and their employees live better than the average American? Taking advantage of people who do not realize that much of the insurance business is a sham is the main reason. If you want to help with your burial expense when you die, put your own money in a bank account that can be accessed by your family.

    Reply
    • Thank you that’s a great idea.

      I didn’t think about that.

      It makes sense the money they are getting from us is what we are giving them, they are not putting in money for us.

      Thank you so much I’m going to cancel my policy.

      Reply
  5. I am so angry with RepWest, I was sound asleep on July 14th,2018 and was woke up by neighbors that a U Haul had hit my truck, it was totaled, what really made it bad it was my bday. So RepWest started my claim they sent me a portion of my check right away (the inconvenience check), but the settlement portion has taken almost 2 months and I still don’t have it…Today is the 30th of Aug 2018…I called [Redacted] on Monday of this week he told me the check was processed on Sat which I knew was a lie because they aren’t open on Saturdays, today he tells me it was processed the 28th of Aug 2018, which is more likely the truth…But why lie to me about Sat?? They claim they didn’t get what they needed from me till the 25th of Aug 2018, which is B.S they may not have opened or dealt with it till the 25th but they had it for a week prior…Their $400.00 inconvenience fee is NO WHERE near enough, I’m disabled missing Dr appts asking for rides…I’m angry I’m frustrated and this company needs to STEP UP TO THE PLATE AND TAKE RESPONSIBILITY!!!

    Reply
  6. Americo is a complete joke for life Insurance. My husband and I took out a return of premium rider on a policy 15-year policy. We were told the amount we would receive after that period by the agent and it is written in the notes of the policy. Now they are deflecting what we were told and are trying to short us over 7000.00 they would be returning to us. DO NOT INSURE WITH AMERICO. Completely do not stand up to their word or policies they so-called provide.

    Reply
  7. As a broker of 31 + years, as far as my clients’ financial well-being is concerned, and as far as being able and willing to perpetuate a professional and mutually-profitable relationship between this company and my agency, it is not only not feasible, it just will not happen. How an insurance company treats the very professionals who keep them in business year in and year out, speaks volumes and goes to the very heart of the concept of customer service:
    In Americo’s case, customer DIS-service. Lack of communication between clients, absolutely-poor channels of communication between them and their agent force, etc., et al: this company’s CONS far outweigh their PROs.
    Caveat Emptor is the one takeaway I leave you with.

    Reply
  8. Just received notice from Americo that my original Ohio Life premiums have gone from $585.00 per year to $3,032.00 per year due to age. On a fixed income and can’t afford this new premium. Will have to cancel and try for a cashout. Don’t expect much or any. Had this policy for 30 years. What a waste of money.

    Reply
    • Was the premium “locked” or did they ever disclose this

      Reply
  9. I recently retired an ended my life insurance with Americo, or Ohio state life insurance, Same thing. I tried to get the money I had earned and it has been pure [redacted]. Now they have shorted me about $1600 after I finally got some of it, I would not insure my dog with this place or anything affiliated with it.

    Reply
  10. i was with ohio state life i was paying $65.18 a month from 1996 to 2017 I was told they sold ohio state life insurance co to Americo, Americo wrote me and said my whole life /universal payments are now $224 a month i asked why? they said age factor on me and the insured ughh THEY ALSO said the payments on that type of policy flucuates,I need someones assistance on the regulations concerning Americo policies on prices being raised and how can they enforce such a policy to be raised that high.

    Reply
  11. Americo insurance = avoid; they threatened me with jail time if I lied about my prescriptions then refused my application because i said, yes, this will replace another insurance I have. why would I knowingly lie about prescriptions? It is pretty common to start a medication and not like it so we quit taking it. How am I suppose to remember every medication I have ever taken? Ridiculous. And who cares if I choose to change up my insurance by adding one and dropping another? My money, my choice. This company does not deserve the high reviews it has on the internet. extremely misleading.

    Reply
  12. I chose Americo for a Medicare supplement plan “G”. Is this a good choice? What are the ups and down ides to this choice? I never heard of Americo before. The agent recommended them.

    Reply
    • SAME QUESTIONS AS ABOVE

      Reply
      • So good or bad on Americo?

        Reply
        • Same questions!!! Running out of time to sign up.

          Reply

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