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Wisconsin Mutual Insurance Company Summary
Established in 1903 as the Wisconsin Tornado Mutual Insurance Company in Milton, WI, the company took on the name Wisconsin Mutual in 1946 and moved their headquarters to Madison, WI. In 1990 a new headquarters was built to house the company, which today has 6 additional locations handling claims. Wisconsin Mutual writes policies solely in the state of Wisconsin and provides coverage to every county in the state. It is a mutual company, owned entirely by the policyholders.
Wisconsin Mutual policies are sold through a network of more than 1000 independent agents across the state. The company’s core products are auto, homeowners, and farm-owners policies, but they have an extended range of products that includes commercial, mobile homes, and umbrella insurance. Quotes are provided solely through agents and are not available online, although other services are provided on the company website.
Wisconsin Mutual writes their auto insurance policies on three levels: family, educator, and premier. Each level provides the same type of coverage, including liability, comprehensive and collision, and a range of optional coverage. The auto policies are all designed for drivers who are considered relatively low-risk, and the company does not write high-risk auto at this time.
- Family auto is designed for those with average to better than average risk levels, and allows for a blend of risks as is common in a family situation.
- Educator auto is specifically designed for teachers and other educators, providing them with special rates.
- Premier auto is suited to those with an excellent driving history that is better than the average risk. At this level, drivers must insure one vehicle with full coverage to qualify.
Wisconsin Mutual offers a standard range of discounts to their insured drivers. There are also policies available for classic or antique cars.
Wisconsin Mutual writes a range of homeowner’s insurance policies to meet the needs of nearly any home. In addition to the standard homeowners package policy, that includes tenants, condo, and mobile home, the company also offers Premier and Premier Elite level policies, aimed at newer, higher value homes and homeowners seeking a higher level of coverage. The company also writes several non-standard policies including coverage for:
- Mobile and manufactured homes
- Seasonal homes if your primary residence is insured with Wisconsin Mutual
- Country homes, for hobby farms or other residences that do not qualify as working farms but have some characteristics of a farm.
Wisconsin Mutual writes basic and broad form Dwelling policies as well for non-owner occupied homes and other dwellings that do not meet the qualifications for a homeowner’s policy.
Aimed at small to medium working farms, Wisconsin Mutual’s farmowners policies provide comprehensive package policies for operations including dairy, beef, and grains that are family-run or sole proprietorship farms. Policies cover dwellings on the property as well as outbuildings, farm equipment, employee liability, and personal property as well.
Wisconsin Mutual provides package policies for small businesses. They offer two separate programs:
- Businessowners, for owners of small businesses in retail, service, commercial, and specialty industries
- Artisans, for contractors and similar artisans who need liability and property coverage.
In addition to their main product lines, Wisconsin Mutual offers umbrella policies. They also provide coverage for marine, recreational vehicles, and ATVs in conjunction with other package policies in their commercial and farmowners lines.
Wisconsin Mutual is a single-state insurance company, so premiums can not be expected to compete on a national level. Currently the company’s premiums are not available for online quote comparisons. Premiums quoted through agents representing Wisconsin Mutual are likely to be most competitive against other companies of a similar size and serving the same state.
Premiums can be paid online through the company’s website, and several discounts are available to policyholders to reduce rates.
Wisconsin Mutual processes claims through their head office or through the six adjuster locations throughout the state to which claims will be assigned by proximity to the policyholder. Depending on the type of claim, there are three different claims systems used by the company, all of which direct policyholders to a network of vendors who work directly with the insurance company:
- The Auto Glass Program, used for claims involving only glass repair.
- Direct Repair Program, for a wide variety of covered repairs.
- Preferred Towing Program, which helps policyholders to obtain towing services quickly as needed.
The company recommends filing claims directly through agents, but also provides two phone numbers, one for during business hours and one for after-hours emergencies, on its website for claims filing. Policyholders can access claims information online in order to follow up on the current status of the claim, but it is not possible to file a claim online at this time.
Currently, Wisconsin Mutual is not BBB accredited, but holds a rating of A+ based on the multiple-factor system used to determine insurance company ratings. The BBB has records of only three complaints filed through them against Wisconsin Mutual in the past three years, only one of those complaints was closed in the past 12 months. This low level of complaints is a large part of the high rating the company received. There is no record of any actions against the company by government agencies.
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Wisconsin Mutual is a strong insurance company showing a great deal of growth, and serves only the state of Wisconsin, making their products state-specific. While they are unlikely to be competitive in a national arena in terms of rates, they are a good choice for those who prefer a local, smaller insurance company headquartered within their home state. Wisconsin Mutual is the best choice for those who have relatively clean driving records and are likely to qualify for multiple discounts. They also provide a homegrown option for covering family farming operations.
For a list of companies that we recommend, visit our Best Insurance Companies page.