Allstate App for Android Review (2022)

It's hard to predict the user experience with the Allstate app for Android users. It appears that most Allstate Mobile users have either a really strong or really poor experience. Allstate's Drivewise® program could help mobile app users earn up to 15% off on an auto insurance policy if the app is functional and accurate. Drivewise® tends to be the root of most of the Allstate Mobile complaints for Android users.

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D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from Seve...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Feb 14, 2022

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The Highlights

  • The Allstate mobile app offers convenient features and potential discounts to eligible policyholders
  • Android users tend to have varying experiences with the Allstate mobile app
  • Allstate Drivewise® is a program that offers discounts to safe drivers but tends to cause the most issues with the company’s mobile app

If you’re an Android user that has recently acquired an Allstate car insurance policy, you may want to take advantage of the Allstate app for Android. Who doesn’t appreciate convenience and potential car insurance discounts?

Not every car insurance company offers a mobile app. We’ll explain what you can do with the Allstate mobile app, how to save money on your insurance, and more.

Ready to learn more about the Allstate app for Android? Keep scrolling to learn more or enter your ZIP code to get free quotes from the top car insurance companies in your area. 

How do I get the Allstate app for Android?

To install the Allstate app on your Android device, you’ll need to go to the Google Play store and search for Allstate Mobile. From there, you should be able to add the Allstate Mobile app to your Android device, whether it be a phone or a tablet.

Once installed, you can create an Allstate app login to access the company’s convenient mobile features. With the Allstate mobile app, you will be able to access policy information, make changes to your account or payments, request roadside assistance, and file car insurance claims.

Most notably, the Allstate Drivewise® app can help you earn discounts on your car insurance if you have safe driving habits. Allstate Mobile uses Drivewise® to track your driving habits which can earn you rewards if you obey speed limits and stay attentive to the road instead of your phone.

Our Allstate Drivewise® review can give you additional details for the company’s safe driving plan. Eligible participants could save up to 15% on their car insurance policy. 

Is the Allstate app for Android good?

According to the ratings on Google Play, there is a lot of variance with the user experience for Android Allstate Mobile users. Overall, the Allstate mobile app is rated with 3.5 out of 5.0 stars based on nearly 100,000 reviews.

The majority of the Allstate app ratings on Google Play are positive but there are a notable number of one-star reviews too. Of those, there are many complaints of the Allstate app not working appropriately with the Drivewise® feature.

There are already some 2022 Allstate Mobile reviews by Android users that suggest there are continuing problems with the user experience. You can find one such example below.

Would give 0 stars if possible. Drivewise trip detection is atrocious, does not even employ something as simple as verifying its connected to a car in any way. I’ve had it pick up trips while sitting on the couch at home. False detections when I’m neither in my car or driving.

It wouldn’t be ideal for your phone to repetitively record false trips knowing that it could influence your vehicle usage, mileage, driving records, or phone usage. You’ll lose points for being active on your Android device while you’re driving. This is problematic if you’re phone starts recording a false trip while you’re at home.

There have been some other complaints not relating to Drivewise®. For example, one user tried to use the Allstate app for proof of insurance and was unsuccessful. You should always keep a hard copy of your insurance card, but it’s nice to have a backup plan. The user below tried to rely on the Allstate app for proof of insurance but came across more problems.

Locked me out and I was not able to show proof of insurance. Tech support was terrible, took over an hour and 3 calls to resolve. Do not trust this app, or the police will give you a ticket.

Not only was the app dysfunctional, but the Allstate mobile app tech support also wasn’t particularly helpful. It does appear that Allstate does respond to most app reviews but the problems persist.

Pros and Cons of the Allstate Mobile App for Android

The Allstate mobile app has its ups and downs as most apps do. It’s clear that there are some errors with the app that could be frustrating for policyholders. According to the Insurance Information Institute, Allstate is a leading provider of auto, home, and property insurance which affords them the ability to offer a mobile app.

Below, we’ll simplify the key pros and cons relating to the app based on an assortment of user reviews.

Pros of the Allstate App for Android

  • Potential discounts using Drivewise®
  • Easy to navigate
  • No calls needed for basic policy information
  • Ability to win prizes
  • Simple payment system

The features listed above likely drive many policyholders to install the Allstate mobile app. Unfortunately, it’s clear that these features aren’t always as easy to use as they could be.

Cons of the Allstate App for Android

  • Slow app or random crashes
  • Inaccurate tracking
  • Login issues
  • Privacy concerns
  • Hard on phone battery

Overall, it appears that there are some concerns with the Allstate app for Android users. If your phone is truly compatible with Allstate Mobile, you could have a great experience and earn various discounts by using Drivewise®.

On the other hand, Allstate Mobile users could build frustration with repetitive tracking errors, glitches, or other inconveniences. Your experience with the Allstate mobile app could vary drastically depending on the type of phone you have.

For what it’s worth, iPhone users have rated the Allstate mobile app much higher than Android users have. This continues to support the idea that your phone will really determine your Allstate Mobile experience.

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Allstate App for Android: The Bottom Line

The Allstate mobile app offers convenient features that many insurance companies have yet to integrate into a mobile app. Unfortunately, the user experience varies greatly for Android users and could prevent policyholders from maximizing their car insurance discounts.

We hope you enjoyed learning more about the Allstate app for Androids. Before you go, enter your ZIP code below to get free quotes on the leading car insurance companies in your area. 

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

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