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About Family Life Insurance Company
Family Life Insurance Company was founded in 1949 to provide mortgage protection life insurance policies to families. The company has kept its focus on life insurance, adding a number of different family life products. The majority of their life insurance is simplified issue with benefits at $250,000 and less, so there is no medical exam required, although they also offer plans with larger death benefits that do require medical underwriting.
Family Life Insurance today is part of the Manhattan Life Group, which encompasses several similar companies, and continues to write the same type of policies from its headquarters in Houston, TX. Medicare Supplement is currently the only non-life product that the company writes.
Products are sold through independent agents, and they don’t currently offer online policy sales. Manhattan Life underwrites some Family Life products, but it is unclear which ones.
The Family Life Insurance website offers very little detail regarding their Medicare Supplement plans.
According to the site, they write eight different standardized plans, but there is no indication which of the 11 total standardized plans are on the list. The website notes that not all plans are available in all states, but doesn’t list the states where coverage is offered.
Based on the standardized plans, we can assume that Family Life writes Plan A, the most basic Medicare Supplement plan and a required offering for insurance companies. This plan pays for most coinsurance as well as the first three pints of blood each year, and is generally the most affordable option.
The other seven plans could be any combination of the remaining options. Eight plans in total is a good selection and more than many insurance companies offer, but without any further detail we can’t comment on the choices.
Again, there is no information offered and no online quoting to obtain rates. Rate information will have to be obtained by contacting an agent, or the company directly, which may be a deterrent for people trying to avoid being put on a solicitation list.
Since we are not able to access rates, we can not speak to the value offered by this company, nor can we compare them to any other similar company.
Ratings and Reviews
Family Life Insurance Company has an A+ rating with the Better Business Bureau (BBB), and there are only three complaints on file in the past three years. Only one of those was closed in the past 12 months.
Outside of the BBB rating, we were unable to find any other ratings or reviews of this company. As a small company, this is not unusual, but leaves very little information to go on in terms of a recommendation.
The Bottom Line
Due to a general lack of information about this company, it is not possible to form a clear opinion on their products, rates, or even their reputation. Family Life Insurance company is the type of insurer that likely earns most of its business through agent quoting, as they make little effort to provide any details on their website. As a result, they are unlikely to make the list when shopping individually online.
For a list of companies that we recommend, visit our Best Insurance Companies page.