AXA Life Insurance Review

AXA Life Insurance
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AXA was founded in 1817 in Paris, France and has since become a huge multinational institution. Its functions include investment banking and management as well as financial services and insurance. Policies are sold throughout Western Europe and the Asian Pacific, with some policies sold in North America as well.

Several subsidiaries of AXA operate in the U.S. Among these are Mutual of New York (MONY), US Financial Life and Alliance Bernstein, as well as the biggest, AXA Equitable Financial Services, LLC. Policies are brokered through Linsco Private Ledger, the largest independent broker in the country. AXA has been operating in the U.S. since 1859 and services about 2.7 million people in the country.

The company employs over 100,000 people worldwide, utilizing local brokerage firms in each of its territories. Its specialty is life and health insurance, sold through its many branches worldwide. It also offers business insurance to certain American companies through one of its subsidiaries.

Insurance Products

Life Insurance

Through its primary U.S. subsidiary, AXA Financial, the company offers life insurance to individuals and families. It sells a variety of policy types, including term life and permanent, with different policy options to suit the needs of varying customers.

The cheapest option is AXA’s term life. These policies last for a predetermined amount of time, providing a level amount of benefits if the insured dies at any point during that term. Terms can be purchased for a single year or in 10, 15 or 20 year intervals with level premiums throughout that period.

Another option is AXA’s permanent life insurance coverages. These policies last as long as premiums are paid, and they accrue cash value, allowing them to grow over time. AXA sells whole life and universal life insurance as its permanent options.

Universal life policies generate cash value through market investments. They generally have flexible premiums, with a portion of each premium being invested in a tax-deferred account. The type of investments made varies between plans, so you can choose an option that works best for you.

Whole life insurance, meanwhile, has set premiums throughout the life of the policy, and the policy’s value increases at a steady rate. These plans are protected from market fluctuations but may not gain value as quickly as universal plans during rally markets.

AXA also sells survivorship insurance, which is a permanent life insurance plan that will insure two individuals through a single policy. It’s popular with married couples, since the surviving spouse takes over the plan when the other dies. Benefits are paid when the second person on the policy passes away.

Additional Products

As a financial institution, AXA offers several types of retirement planning options and investments. Among these are annuities, individual retirement accounts (IRAs) and 401(k) accounts.

AXA Life Insurance Rates

AXA does not offer rate quotes directly to consumers, so we are unable to compare their rates directly. Anyone considering AXA as their life insurance provider should contact a local agent licensed to sell their products. You can find one by visiting this link.

Claims

AXA’s claim information can be found under the “Contact Us” link on the website. From there, choose the “File a Claim” tab.

There is no online claims form. Instead, you will need to call customer service to speak with a representative. The phone number varies depending on the policy held; Equitable Life Insurance claims should be directed to 800-777-6510. This line is available from 8am to 7pm.

Consumer Research and Complaints

AXA Financial has been accredited with the Better Business Bureau since 1937. It has an “A” rating on the BBB website. In the past three years, the site lists 13 complaints against the company, with 9 having been closed this year. Of these, all but two are listed as problems with a product or service.

Financial Strength

Rating Company Grade Financial Outlook
AM Best A- Stable
Fitch A N/A
S&P A- Stable

Bottom Line

Individuals cannot obtain coverage directly from AXA (at least anywhere we could find) so working with a licensed financial representative is a must. Their BBB rating is a bit low for the insurance industry, despite being an A, and their financial strength ratings are not the greatest compared to many other life insurance companies.

For a list of companies that we recommend, visit our Best Insurance Companies page.

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Review Information

Summary
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AXA
Author Rating
3

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