ePremium Insurance Review & Complaints: Renters Insurance (2024)
You can buy a renters policy easily through ePremium Insurance's online quote tool; however, these policies don't offer much flexibility, and the average rate is $239/year. While ePremium Insurance provides some additional coverage features like bedbug coverage and replacement cost coverage for personal property, this company doesn't have any discounts.
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Eric Stauffer
Founder & Former Insurance Agent
Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. In addition to founding Expert Insurance Reviews, Eric is the CEO of C Street Media, a full-service marketing firm and the...
Founder & Former Insurance Agent
UPDATED: Mar 14, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Mar 14, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- ePremium Insurance provides renters insurance in 49 states
- ePremium Insurance doesn’t offer discounts or customization
- You can shop for cheap renters insurance online
Having home insurance is critical to protecting the structure of your house and your possessions. Also, renters insurance policy can help you repair or replace your furniture, your electronics, and even clothes if they are damaged in a covered loss. Even better, renters insurance is less expensive than a homeowners insurance policy.
More people rent rather than buy a home these days, and ePremium advertises that it can offer the protection to keep yourself and your possessions safe. Landlord and property managers also partner with ePremium to give tenants easy access to a renters insurance policy. Still, ePremium may not be the best fit for every renter since its policies can be costly and don’t allow much customization. (For more information, read our “Renting vs. Buying: Is it Better to Rent or to Own a Home?“).
Check out the renters insurance buying guide and the coverage and rate per policy to determine ePremium’s accessibility and more. This vital information will help you decide if ePremium is the right company for you. As you learn more about ePremium, you can get started on the hunt for your next renters policy. Enter your ZIP code to start comparing free quotes right away.
Read more: Renters Insurance Coverage: An Expert Guide
What is the ePremium Insurance Company?
ePremium opened its doors for business in 2005, and its head office is located in Mason, Ohio. ePremium provides renters insurance in 49 states, but its operating procedure is different from most insurance companies.
It’s not uncommon for individual agents to leave their business cards in the main lobby of an apartment building with hopes of attracting new clients. However, ePremium goes out of its way to form partnerships with property managers and landlords so tenants can easily purchase a required renters insurance policy.
Of course, a property manager cannot tell you where to buy a renters insurance policy. For example, suppose you moved into an apartment and were required to purchase a renters policy. In this case, your landlord may recommend ePremium, but you are well within your rights to shop around for a policy that fits your specific needs.
Now that you know more about ePremium let’s look at the coverages ePremium has available for renters.
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What types of coverage does ePremium Insurance provide?
Consumers who love to customize their policies will be disappointed to learn that ePremium doesn’t offer much customization. In fact, your landlord may have more control over your policy than you because your landlord dictates your coverage features and even your deductible amount.
If you’re shopping for coverage with ePremium, you’ll be able to choose between $10,000 to $75,000 in personal property protection. Depending on where you live, you may only be able to purchase as much as $70,000 in insurance. Also, your liability limits are typically fixed at $100,000.
While ePremium policies are restrictive when it comes to coverage, an ePremium renters policy will grant you:
- Personal property protection
- Personal liability coverage
- Medical payments
- Loss of use coverage
These are the standard coverages provided by most renters insurance policies. Once you start comparing renters quotes, you’ll notice that many ePremium competitors offer other coverages that protect against inflation and even identity theft.
Does ePremium offer additional coverages?
In some locations, ePremium provides intriguing extra features that other major insurance companies don’t offer. These include:
- Bedbug coverage
- Replacement cost coverage for personal belongings
- Security deposit insurance
While having a little extra coverage is good, it bears repeating that these three coverages don’t always come free with an ePremium policy. You may have to pay an additional amount to add them to your renters policy in some locations.
Read more: Renting vs. Buying: Is it Better to Rent or to Own a Home?
How much is ePremium renters insurance?
The average annual rate for a renters policy through ePremium is $239. This rate is quite high, especially compared to competitors like Allstate, which charges renters just $146 for the year, and Lemonade, which advertises renters insurance policies starting at just $60 per year. (For more information, read our “Lemonade Insurance Review & Complaints: Renters, Home, Condo & Co-op Insurance“).
Even more unfortunate, you can’t lower your ePremium payment by adding discounts to your policy because ePremium doesn’t offer discounts.
Typically, you can receive a discount on your policy if you:
- Have a security system
- Have no claims
- Don’t smoke
- Pay in full
- Get paperless billing
- Bundle a renters and car insurance policy
These days, people want to save as much money as possible, but since ePremium doesn’t offer discounts or additional coverage options, you could end up paying more for a very basic renters policy.
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ePremium Claims Process
Ease of Filing a Claim
ePremium Insurance offers multiple channels for filing claims, ensuring convenience for policyholders. You can file a claim online through their website, over the phone by speaking to a claims representative, or using their mobile app for a seamless experience.
Average Claim Processing Time
While ePremium Insurance aims to process claims efficiently, the average claim processing time can vary depending on the nature and complexity of the claim. Policyholders can expect timely responses, but specific processing times may be outlined in your policy documents.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback is crucial in evaluating the effectiveness of an insurance company’s claim resolutions and payouts. While individual experiences may vary, it’s advisable to review customer reviews and testimonials to gauge how ePremium Insurance handles claims and whether policyholders are satisfied with their claim outcomes.
Digital and Technological Features of ePremium
Mobile App Features and Functionality
ePremium Insurance provides a mobile app that offers a range of features and functionality to enhance the customer experience. These may include policy management, claim filing, access to digital insurance documents, and tools for estimating coverage needs. The app is designed to make it easy for policyholders to interact with their insurance on the go.
Online Account Management Capabilities
Policyholders can manage their insurance policies conveniently through ePremium’s online account management platform. This includes tasks such as updating personal information, reviewing policy details, making payments, and accessing policy documents. The online portal is designed to streamline policy management for users.
Digital Tools and Resources
ePremium Insurance may offer digital tools and resources to assist policyholders in understanding their coverage, assessing their insurance needs, and making informed decisions. These resources could include educational materials, calculators, and informative articles to empower policyholders with valuable information related to their insurance policies.
ePremium Insurance: The Bottom Line
Renters insurance allows you to insure yourself and your belongings from unforeseen events. While ePremium provides basic protection for renters, it is not the most robust or even the cheapest policy on the market. If you have expensive electronic equipment or heirloom jewelry to protect, you may be better off purchasing a State Farm or GEICO renters insurance policy.
Not only do these policies tend to provide more extensive coverage, but you can also bundle your renters insurance with your car insurance and receive a discount.
Now that you’ve finished this detailed ePremium review, you’re ready to start shopping for renters insurance. You can enter your ZIP code to compare free quotes from companies near you.
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Frequently Asked Questions
What is ePremium Insurance?
ePremium Insurance is a company that specializes in providing renters insurance coverage. They offer policies designed specifically for residents in rental properties, including apartments, condos, and single-family homes.
What does ePremium Insurance cover?
ePremium Insurance typically covers a range of perils, including fire, theft, vandalism, water damage, and liability. The exact coverage details may vary depending on the specific policy you choose.
How can I obtain a quote from ePremium Insurance?
To obtain a quote from ePremium Insurance, you can visit their website or contact their customer service directly. They will require information such as your personal details, the property’s address, and the desired coverage limits to provide an accurate quote.
Are there any discounts available with ePremium Insurance?
ePremium Insurance may offer various discounts to help you save on your renters insurance policy. These discounts may be based on factors such as your claim history, security features in your rental unit, or if you bundle your renters insurance with another policy.
How can I file a claim with ePremium Insurance?
In the event of a covered loss, you can file a claim with ePremium Insurance by contacting their claims department. You will need to provide details about the incident, supporting documentation, and any other information requested by the claims representative.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Eric Stauffer
Founder & Former Insurance Agent
Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. In addition to founding Expert Insurance Reviews, Eric is the CEO of C Street Media, a full-service marketing firm and the...
Founder & Former Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.