What documentation do I need to file a car insurance claim with American Family?

The aftermath of an accident can be a confusing and very trying time. Still, you don’t have to struggle with the next steps. So what documentation do you need to file a car insurance claim with American Family?

If you’ve got American Family car insurance coverage, let’s look at what you need to successfully file your claim and how the process works.

Gathering the Required Documentation for Your American Family Car Insurance Claim

The first thing on your mind after a car accident is likely not about filing a claim. Instead, there might be questions on how to file a car insurance claim.

The answer is relatively simple if you have American Family car insurance coverage. You’ll need the time and date of the incident itself. What also helps is to have a recap of things that happened during the accident.

If you can, any photos of the damage sustained by your vehicle will help your claim. Provided the accident wasn’t a hit-and-run, it’ll also help to have the other driver’s name and insurance information.

Next Steps to Take

After you’ve gathered the required documentation, you’ll want to go through the process of filing your claim. American Family is one of the best car insurance companies to deal with for claims. You can file a claim over the phone, online, or through the American Family smartphone app.

The initial stages of the claim process on the phone might redirect you to submitting the documentation on the web portal afterward. Do not admit fault, regardless if you were determined at fault. This can help protect you later on, especially when it comes time to reach the settlement phase of the claims process.

Why This Documentation Is Required for Your American Family Car Insurance Claim

Documentation aids in providing a much clearer picture of the incident. Providing thorough documentation allows your insurance company to have as much detail as possible when it comes time to actually disburse funds to settle damages and injuries.

Thankfully, American Family is one of the better car insurance companies out there when it comes to handling claims.

You can find numerous user testimonials reading our American Family Insurance review. Unfortunately, your insurance agent wasn’t present for the accident, so giving a clear idea of what happened can only help you going forward.

Read more: How can I cancel my car insurance policy with American Family Insurance?

Case Studies: Filing Car Insurance Claims with American Family

Case Study 1: Simple Documentation, Smooth Claim Process

John was involved in a car accident and needed to file a claim with American Family. He gathered all the necessary documentation, including the time and date of the incident, a detailed account of the accident, photos of the damage, and the other driver’s information.

With these documents in hand, John easily filed his claim through the American Family smartphone app and received a prompt resolution.

Case Study 2: Streamlining Coverage Update for a New Vehicle

Emily recently purchased a new car and wanted to update her coverage with American Family. Instead of canceling her existing policy, she contacted American Family and provided the necessary information about her new vehicle.

The customer service representative guided Emily through the process of updating her policy, ensuring she had the appropriate coverage without canceling her entire policy.

Case Study 3: Switching to a Better Rate Provider

Sarah discovered that another insurance company offered better rates than her current policy with American Family. Motivated by potential savings, she decided to switch providers. Sarah contacted American Family, scheduled a cancellation date for her policy, and followed the necessary steps to ensure a smooth transition.

With the guidance of American Family’s customer service, Sarah successfully canceled her policy and switched to the new provider.

The Last Word on Filing a Car Insurance Claim With American Family

The aftermath of a car accident can be traumatic, but you should be equipped with how to handle the steps to filing your claim. American Family doesn’t require extensive documentation, but what you provide should be thorough. To handle your claim efficiently and timely, make sure to file it as soon as you can.

Read more: How long does it take for American Family to process a car insurance claim?