Farm Bureau Insurance Review

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Founded to help farmers obtain insurance coverage that met their specific needs, Farm Bureau is a membership-driven insurance and financial services company offering a huge range of products across multiple states. More than an insurance company, membership offers a variety of perks along with access to products and services.

Farm Bureau Summary

Farm Bureau Financial Services traces its history back to the founding of the Iowa Farm Mutual Insurance Company in 1939. Originally, the company wrote farm liability insurance, but expanded into personal lines coverage including auto, home, and life, and added financial products as well over the years.

Today the company is made up of a couple of underlying companies, The Farm Bureau Mutual Holding Company, whose subsidiaries are Farm Bureau Property and Casualty Insurance Company and Western Agricultural Insurance Company, and Farm Bureau Life Insurance Company. In association with farm bureaus in the states they serve, they provide products to members.

All Farm Bureau products are sold through local agents, although not all products are available in every state. There is no online quoting, but members can log in online or use the Farm Bureau app to manage their policies.

Insurance Products

Farm Bureau covers all of the basics of personal insurance along with specialty policies and even health insurance products. Business insurance is also available, as well as coverage for farmers, the company’s original market.

Auto Insurance

Farm Bureau doesn’t offer a great deal of detail when it comes to their auto insurance. Their program appears to offer all of the basic required coverage as well as common options.

Discounts include a bundling discount for auto and home with Farm Bureau, safe driver, and low mileage discounts, all common options. The company also offers their Young Driver Safety Program, which includes a discount when completed.

Farm Bureau also writes coverage for other types of vehicles, including:

  • Motorcycles
  • Recreational Vehicles
  • Farm Vehicles

Home Insurance

Farm Bureau offers a range of different home insurance products for property and liability coverage. Products offered are:

  • Homeowners Insurance – Designed for single-family homes, which provides basic structure, personal property, and liability. There are also options such as Equipment Breakdown coverage available.
  • Condo Owner’s Insurance – Provides specific coverage for condos that don’t require the same kind of structure coverage, as well as personal property and liability. Extras are also available with these policies.
  • Renter’s Insurance – Covers the personal property and liability risks of tenants.
  • Mobile Home Insurance – A homeowners policy aimed specifically at the risks particular to mobile homes.
  • Add-on Policies to cover high-value items and other structures, as well as Identity Theft.

Life Insurance

Farm Bureau offers all of the standard types of life insurance, including term, whole, and universal. They also have variable life insurance products available. Term policies are available with no medical exam in certain circumstances.

Additional Products

Farm Insurance

In keeping with their background and their name, Farm Bureau offers coverage for farms and ranches of all kinds. Available for family-owned farms, the Farm Bureau Member’s Choice package policy is designed to meet the needs of farming operations of all sizes.

Also available is Commercial Ag coverage, which provides package policy options to cover commercial farming operations.

Crop and Livestock Insurance is also available to cover valuable farm products.

Business Insurance

Farm Bureau covers more than just farms. They have business insurance that includes:

  • Commercial businesses large and small
  • Home-based businesses
  • Ag-based businesses
  • Worker’s Compensation
  • Employee Benefits

Health Insurance

Farm Bureau offers assistance with selecting health insurance plans in accordance with the ACA. They also offer long-term care and disability income insurance.

Financial Products

In addition to their long list of insurance products, Farm Bureau offers financial products. These include:

  • Annuities
  • Retirement savings
  • College savings
  • Mutual Funds
  • Estate Planning

Farm Bureau Rates

Since there is no online quoting option, there is no way to easily compare Farm Bureau rates to other companies. As an agent-driven insurance company, we can expect the cost of agent commissions to have an impact on rates.

When it comes to the overall cost of insurance, it’s also important to bear in mind that the Farm Bureau requires membership in order to purchase their products, which comes with a fee.

Claims

Farm Bureau has two separate 24-hour claims lines, one for life insurance and one for all other personal lines products. Auto and home claims can also be reported online by logging into the My Account customer portal. This section of the website can also be used to track the status of a claim. Claims can also be filed through an agent.

Farm Bureau has a Preferred Auto Repair Shop program through which repairs are guaranteed for the life of the car, although policyholders can always select their own repair shop. Either way, an adjuster will inspect the damage and investigate the incident, and then determine how policy benefits will apply before settling the claim.

There is no estimate available for claims settlement time, but as with all insurance companies, this depends greatly on the type of claim and extent of the damage and injuries.

Consumer Research and Complaints

Farm Bureau Financial has been Better Business Bureau accredited since 1955. They have an A+ rating as of the time of this review, and have a total of 24 complaints on record in the past three years. Six of those were closed in the past 12 months.

A review of various websites shows a few negative reviews, complaints about billing and claims, and also a surprising number of positive reviews, something that is very unusual for any insurance company. Overall, there are few major concerns and the positive reviews appear in enough numbers to be encouraging.

Financial Strength

Rating Company Grade Financial Outlook
AM Best A+ Stable
Fitch N/A N/A
S&P N/A N/A

Bottom Line

Farm Bureau Insurance is a membership organization, so it may not appeal to those who don’t want to join in order to obtain coverage. For those who are members of their local farm bureau or are interested in membership, their products might be worth a look; their programs appear solid. The company might not be competitive with major national insurers, but may appeal to those looking for personal service with added perks that are specific to farmers.

For a list of companies that we recommend, visit our Best Insurance Companies page.

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Review Information

Summary
Review Date
Reviewed
Farm Bureau
Author Rating
3

Comments

  1. Sarah says

    Statesville branch will make you do all the work. Then if something is wrong and not your fault they will tell you that you did not read what you signed. I did read it and have the paperwork to prove that I asked for my policy to be cancelled on a later date. Not the date I came in. They cancelled it that day I came in and blamed me for not reading the paperwork right. The agent even stated, “I’m looking at the paperwork right now that you signed. Didn’t you read what you signed?” The agent then told me that I may have to pay a fee for the reinstatement that was their fault in the first place!! I called the Raleigh branch and they took care of everything for me with a great attitude. Be afraid of the Statesville branch. Very afraid. I got insurance through another company and I am now saving $50 a month for the same full coverage!!!

  2. trevelia andrews says

    I have farm bureau auto and home for about a year and a couple months my car was stolen when I was visiting a friend. I made a claim made my police report it has been 30 days as of today my claim have not been settled. So far the claims adjuster had me record what happened fill out a sworn statement for proof of loss. On the forms it clearly states that my claim have not been accepted yet. I never been late on payments this is my only claim my car is a total loss it seems as if they are trying not to pay for my claim. I do have a rental that they are covering but it is about to be past 30 days still haven’t heard anything. This company is the worst I ever had to deal with they make you feel like you are the criminal. I will give an update as soon as they let me know.

  3. Kathy says

    Like the others, I had this company for 30 years and when I filed a claim they sent me a non renewal notice. I objected to it so they sent me a letter stating my policy was intact with no lapse in coverage. Agent has no customer service skills whatsoever.

  4. Larry Claassen says

    Had Farm Bureau insurance for nearly 40 years, only two small claims in that time, always paid premiums on time. Once I thought I had paid my premium with online banking but mistakenly neglected to click send. Two weeks after premium deadline I got a letter saying my policies had been canceled 12 days earlier. I called my agent in near panic, concerned that I had not been covered for two weeks and didn’t know it. I was told that there was a grace period (never heard of it before) and that I was really covered, not really cancelled if I paid premium in next two weeks. The letter from them specifically said my policies “had been canceled”. I asked how I could still be covered with canceled policies. Agent said the wording was “…a scare tactic the financial dept. used…” to get me to pay quickly. I contacted the state insurance oversight division with a complaint, and they investigated to find out why I wasn’t sent a registered letter from Farm Bureau which is required by law. Bottom line – being a model policy holder for four decades is of no concern to this company, and I dropped them for a company that gave me the same coverage for $200 a year less. Very disappointed.

  5. Jake says

    Not shocking at all to see so many negative comments across the board. What’s the point of insuring your vehicle (with FULL coverage) if they just make every excuse in the book to cover as little of the damage cost as possible? Blame the driver, claim that the damage is unrelated to the accident…The excuses they come up with are mind-blowing. Total [Redacted] rip-off.

  6. Fran says

    All insurance companies need to be replaced with government operated offices. There is too much corruption and rip-offs. A person pays to have insurance for years and when it is needed it is not there. Flushed down the toilet.
    All the same……..Ponzi Schemes!!!

    • thegoodhalf says

      So Fran, you would rather have the government control the insurance rates and push them sky high with no alternative vs. a free market system where companies have to price their goods and services competitively to attract customers? Wait, that’s called Obamacare and I’m sure you think college should be free and everybody should make the same wage, right? I can see your Bernie or Hillary bumper sticker from here.

  7. Lisa says

    I had Farm Bureau in Georgia they were excellent. Moved back home to Nebraska and it has been nothing short of a total nightmare. so if I don’t get results tomorrow from whoever is above this agent I am prepared tof file complaints. I need to find out where to start other than on my facebook page.

  8. carolyn ballard says

    Had a flood in home not as results of slow rising water but micro burst documented by weather bureau…flooding over in 20 min..refused to pay due to it was flood and had no flood insurance…no need did not live in flood plain…understood…in the next week had drain leak in slab…again denied did not cover drain leak… nor would pay for access…

  9. Stephanie says

    I am very disappointed in this company. After having them for 24 years we were cancelled with no help to get the issue explained. The agents had very poor customer service. Please think twice before using this company.

  10. Robert gamble says

    Worst service ever! yadkinville, NC branch, [Redacted] I’ve been with farm bureau 25 years , they have stole my money for that long. When you need their help, they act as if you did something wrong. I will do everything I can to take their business. Do not do business with these [Redacted]!!

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