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About Manhattan Life Group
Manhattan Life Insurance Company was founded in 1850 in New York City. They quickly became one of the leaders in the life insurance industry, issuing the first policy to a woman and the first group life insurance policy in 1854. In 1894 the company built New York’s first skyscraper, the Manhattan Life Building, which stood as the tallest building in the world at the time. It was sold in 1926 and later demolished.
In the 1980s, Manhattan Life pioneered reinsurance standards that remain in use to this day, becoming a top reinsurer and policy management company for many other companies. During this time period the company also moved from a mixed stock and policyholder ownership into full stock ownership. While Manhattan Life Insurance Company is located in New York, today they are a subsidiary of Manhattan Life Group, which is headquartered in Houston, Texas.
Manhattan Life’s product lineup remains focused on life insurance and a variety of supplemental policies, ranging from Accidental Death to Medicare Supplement. Polices are sold through a independent agents, and Medicare Supplement policies may be underwritten by one of three subsidiaries of Manhattan Life Group: Manhattan Life Insurance Company, Family Life Insurance Company, and Western United Life Assurance Company.
Medicare Supplement Policies
Manhattan Life Group offers four of the available standard Medicare Supplement Plans. These are A, C, G, and N. Plan A is the basic plan and covers coinsurance for medical, hospital, and hospice, as well as the first three pints of blood each year. All of the other plans include this basic coverage, but add additional coverage such as paying deductibles and foreign travel emergency coverage.
Notably absent from Manhattan Life’s offerings is Plan F. This is the plan that offers the most possible coverage, paying for all deductibles and coinsurance, and it is one of the most commonly offered plans. The company offers two other popular plans, G and N, and also offers C, which is a more unusual choice.
Plan G is the most comprehensive plan available from Manhattan Life, covering everything except your Medicare Part B deductible. Since it’s often offered at a lower rate than Plan F, it’s a popular choice.
Although the website states that they only offer the four plans, they do have descriptions of several other plans, which might cause some confusion to those shopping for Medicare Supplement coverage – an already confusing process. Links at the top of the page drop the user down to the description of that plan further down the page, where it is mixed in with plans they don’t offer.
Medicare Supplement Rates
In spite of having once been at the forefront of insurance innovation, Manhattan Life appears to be a bit behind the times when it comes to online quoting. No quotes or rates can be found online for their Medicare Supplement products.
In order to obtain further information and a quote, consumers must fill out a “Have an Agent Contact Me” form, providing personal contact information. There is no information available as to how long it is expected to take to hear back from an agent. This format is common with agent-driven companies, however in the internet age many people expect to be able to obtain quotes online without being subjected to solicitation from an agent or having to wait to be contacted.
Due to the lack of rate information, we are unable to compare Manhattan Life to other companies in terms of value.
Ratings and Reviews
Manhattan Life Group has an A+ rating with the Better Business Bureau, with very few complaints on record. Only seven complaints have been filed in the past three years, and three closed in the past 12 months. That’s very low for a company of this size.
There are a few scattered reviews of the company elsewhere; two five-star ratings on Google reviews have no commentary attached, and the company also ranks at 5 stars on the relatively new Facebook rating system.
We couldn’t find anything directly related to Medicare Supplement plans. Overall, the company seems to have a solid reputation, with few complaints.
The Bottom Line
Manhattan Life has a long, solid background and a good reputation in the insurance industry. Without being able to compare rates it’s difficult to judge the value offered by the company, but for those who prefer working with an agent they are well worth investigating. If you are seeking Plan F coverage to get the most possible out-of-pocket costs covered, you will have to look elsewhere as Manhattan Life surprisingly doesn’t appear to offer it at the time of this review.
For a list of companies that we recommend, visit our Best Insurance Companies page.