UniCare Medicare Insurance Review & Complaints: Health Insurance

UniCare Medicare Part D is the only plan that is currently listed as available on the company website. UniCare Medicare Advantage does not appear to be offered at this time. All of the UniCare Medicare insurance plans appear to be associated with Anthem Blue Cross, and not sold directly.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: Nov 20, 2020

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UniCare

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UniCare serves multiple states, offering individual health plans as well as Medicare products. The company is a subsidiary of Anthem, a major name in the health insurance industry, and operates out of Indianapolis.

This UniCare Medicare review will look at what coverage is available, and where you can buy Unicare Medicare insurance. We’ll help you decide which Medicare company is right for you.

Before you learn more about UniCare Medicare insurance, take some time to compare rates. Enter your ZIP code now for free quotes.

About UniCare

Headquartered in Indianapolis, UniCare operates as a group of companies in several states including Indiana, Illinois, and Texas. The company website offers little in the way of company history or details, mainly listing the various companies underwriting products in various states. This description leaves a general sense of confusion, and the entire website follows that pattern.

While UniCare appears to offer individual health insurance plans, the website only lists dental, vision, and life & disability under the “Shop for Insurance” tab. On the main page’s footer menu, Shop for Insurance offers only a Medicare tab. There is no readily available listing of the Medicare products available, although there is some general information on how Medicare works.

Overall, the website is difficult to navigate and provides little useful information regarding the company.

UniCare operates as a subsidiary of Anthem, Inc., a major insurance company under the Blue Cross Blue Shield banner. Our research indicates that Anthem may be handling Medicare products directly at this point in time, but again this is unclear.

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UniCare Medicare Plans

The UniCare website offers some outdated information about UniCare Medicare Advantage plans that were offered in 2011. We found no information on UniCare Medicare supplement.

UniCare offers an online search for Medicare Part D plans by ZIP code and county.

After attempting to search for Medicare plans in the UniCare headquarters ZIP code and county, we returned no search results, and a message stating that Part D coverage is not offered. Once we went through this search page, we were provided a link to browse products. This link redirects to the Anthem Blue Cross Blue Shield page. This page offers a full array of Anthem’s products.

We did attempt several searches using ZIP codes from different states across the country. All of the searches returned the same results.

We were unable to find any UniCare branded Medicare plans anywhere on the site.

UniCare Medicare Rates

Not surprisingly, since we were unable to locate plans being offered, we were also unable to return any UniCare Medicare quotes. It is possible that the plans are now being sold under the Anthem name, but the website certainly doesn’t state that this is so or make any reference to it.

UniCare Medicare Claims

The UniCare site has some limited information in regards to claims, including where to download claims forms. There appears to be more claims information for members who are logged into the company’s user portal. No UniCare Medicare supplement claims address was found. There may also be a UniCare Medicare supplement provider portal somewhere, but we did not locate it.

Most claims should be handled directly with providers, as with most health insurance companies.

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UniCare Medicare Ratings and Consumer Reviews

UniCare has an A+ rating with the Better Business Bureau (BBB), and there are no complaints on file in the past three years. There are several other BBB files for the various companies connected with UniCare, which makes it difficult to create a solid view of the company.

We did not find a record from UniCare on the National Committee for Quality Assurance health insurance company rating list. We were also unable to locate any Medicare plan star ratings.

In general, we found very little in the way of ratings and reviews of this company anywhere.

UniCare Medicare: The Bottom Line

UniCare offers little information regarding their plans on their poorly organized website, and there is no rate information offered. There is little to go on in order to formulate a solid opinion of this company; they have multiple branches and present a less than clear and unified front in terms of brand and products.

You may be in one of the locations where you can buy UniCare Medicare coverage, but whether you’re able to find a plan or not you should always compare your options. Enter your ZIP code now for free quotes.

Are you looking for free insurance quotes?

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